Notices Feb 28, 2021, 14:40 (UTC)
We apologize for the delay to your Support tickets.
31
Greetings Adventurers,
Black Desert Support has been working to resolve many inquiries from our players. Unfortunately, this is taking longer than expected and we ask for your patience as we reinforce the Support team.
We understand the frustration this may cause, and we will continue to reassess, improve, or modify our processes to create a better experience for our players.
We appreciate the understanding and sincerely thank you for your continued faith & support for Black Desert.
Thank you.
Pearl Abyss Black Desert Service Team.
-
[Notices] [Resolved] Twitch Drops Daily 2-Hour Rewards Error Temporary suspension of Twitch Drops Daily 2-Hour Reward due to incorrect item. Mar 1, 2021 (UTC) -
[Notices] Information Regarding Improperly Unrestricted Accounts Our response for cases where certain accounts remained unrestricted. (Last updated : 03/02/2021 07:38 UTC) Mar 1, 2021 (UTC) -
[Notices] [Completed] February 26 Partial Maintenance February 26 Partial Maintenance Feb 26, 2021 (UTC) -
[Notices] Login Issue Resolved We’ve resolved the issue preventing Adventurers from accessing the game. Feb 26, 2021 (UTC)