[Completed] November 2 (Wed) Maintenance

Notices Oct 31, 2022, 15:30 (UTC) November 2 (Wed) Maintenance

Greetings Adventurers!

We will be performing a scheduled maintenance for Black Desert on November 2, 2022 (Wed) in order to improve our services and bring you the latest updates.

During the maintenance, all services related to the Black Desert Website, Game Login and Web Central Market will be temporarily unavailable.

Please refer below for more details regarding the maintenance.

Game Server Maintenance

■ Affected Service(s): Black Desert game servers and Web Central Market.

■ Maintenance Schedule: 4 hours

November 2, 2022 (Wed)
02:00 - 06:00 PDT	05:00 - 09:00 EDT	09:00 - 13:00 UTC	10:00 - 14:00 CET

■ Maintenance Impact:

- Unable to login to the game, use Web Central Market, send items in the Web Storage to your in-game mailbox (B).

Website Maintenance (2 separate timeframes)

■ Affected Service(s): Black Desert official website

■ Maintenance Schedule: 6 hours

November 1, 2022 (Tue)
11:00 - 17:00 PDT	14:00 - 20:00 EDT	18:00 - 00:00 UTC	19:00 - 01:00 CET

■ Maintenance Impact:

- Pearl Abyss account-related features (website login, find password, payment, etc.) will have limited functionality

- You can login to the launcher and play the game for the entire duration

■ Affected Service(s): Black Desert official website

■ Maintenance Schedule: 2 hours

November 2, 2022 (Wed)
02:00 - 04:00 PDT	05:00 - 07:00 EDT	09:00 - 11:00 UTC	10:00 - 12:00 CET

■ Maintenance Impact:

- Unable to access the website, payment service and forum

- All services related to the website will be unavailable.

Support Center Maintenance

■ Affected Service(s): Black Desert official customer support and ticket system

■ Maintenance Schedule: 1 hour

November 1, 2022 (Wed)
13:00 - 14:00 PDT	16:00 - 17:00 EDT	20:00 - 21:00 UTC	21:00 - 22:00 CET

■ Maintenance Impact:

- Unable to access the customer support portal, send or receive support tickets

As announced in the Regarding Early Closure of Events & Promotions notice, we will be ending the following events and promotions during the scheduled maintenance on Wednesday, November 2. Please refer below for more information.

[Events Ending Early on Nov. 2]
- Marni's Spooky Playground event questline, weekly quests (17 in total) [Go to Event Page]
- Innocence Mk XII & Isabella event bosses [Go to Event Page]
- Ancient Black Spirit's Adventure [Go to Event Page]
- Event Challenges [Go to Event Page]
- Event Adventure Log & In-game Background/Backdrop [Go to Event Page]
- Abyss One: Create your own story [Go to Event Page]
- Support Your Content Creator Event [Go to Event Page]
- Hit Agree to Get a Pet! [Go to Event Page]
- Get Your Daily Login Rewards! [Go to Event Page]
- All coupons containing items that will be removed.
* TRIC-KORT-REAT-DICE
* TRIC-KORT-REAT-MASK
* TRIC-KORT-REAT-SOUR

[Promotions Ending Early on Nov. 2]

- [All Classes] Marnist Outfit Set
- [All Classes] Bloody Outfit Set
- [Halloween] Double Outfit Pack
- [Halloween] [2+2] Halloween Box Pack
- [Halloween] [1+1] Premium Outfit Pack

* As the events and promotions above are being ended early during the November 2 maintenance, we will be sending the following items to the in-game mailboxes (B) of Adventurers who logged in after the maintenance on October 19, 2022 (Wed) and before the maintenance on November 2, 2022 (Wed).
- 60 Event Item Exchange Coupons and 50 of Each Pumpkin Candy

* As the Ancient Black Spirit’s Adventure event and Challenges end during the November 2 maintenance, any unused Halloween dice and unclaimed event challenges will be removed during the same maintenance.
- The item exchange coupons that you could have obtained from the event Challenges will be sent via in-game mail (B)

* As the event bosses will be removed early, we will be adding a selection box for the shoulder pieces obtained from the event boss that can be purchased for 100 silver.

Major Update Details

● More Truffle Mushrooms will be added to the Black Desert world.
● Refined Essence of Emotions, an item that allows you to extract cups from accessories, will be added.

Maintenance Stream with Baldlaive Endlaive
During our maintenance, we are also holding a 'Maintenance Stream With ~~Baldlaive~~ Endlaive'. You are more than welcome to join us whilst we wait for the servers to open! Endlaive will be going over some of the details on the patch notes and events. It's a chilled-out, comfy vibe so grab a coffee, or any preferred beverage and we look forward to seeing you all there!

■ Stream Start Time:

November 2, 2022 (Wed)
05:00 PDT	08:00 EDT	12:00 UTC	13:00 CET

BlackDesertGame

We appreciate your patience and support while we work on providing you with better services.

Thank you!

Additional Notices

- Once maintenance begins, you will be disconnected from the game even if you are waiting in-queue.

- If you are still playing the game before the maintenance time, please move your character to a safe location (safe zone) before maintenance begins.

- If you exit the game while in a combat zone, your character and/or mount can be attacked by monsters or other Adventurers.

- If you receive an error message stating that you are already logged in after the maintenance, please try restarting your client.
- The maintenance schedule and details stated above are subject to change at any time. Any changes will be announced as an update via this notice.

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