Connection issues
03. Sep 2024, 08:29 (UTC)
1122
5
3
2
Zeitpunkt der letzten Änderungen :
03. Sep 2024, 08:29 (UTC)
# 1
Tired of afk fishing or training only to come back to toon just standing there. Not my internet connection's fault. Please fix this!
1
4
Lv 61
GillianAnderson
Zeitpunkt der letzten Änderungen :
05. Sep 2024, 05:14 (UTC)
# 2
The same thing is happening to me!! Keep getting disconnected whatever activities I do in game >.<
Zeitpunkt der letzten Änderungen :
05. Sep 2024, 08:20 (UTC)
# 3
Hello,
Please rest assure that there were no issues with the servers for the last couple of days. In the case of having random disconnections is possible that a connection node between your location and the server is having issues. (If this is the case a VPN to reroute your connection might help.)
To help you clarify this, please contact our Customer Support Team on the following link: https://support.pearlabyss.com/blackdesert_naeu/
We will ask you to verify your connection through a special process to know where the issue is happening exactly, so we ask for your cooperation and patience.
Kind regards.
Zeitpunkt der letzten Änderungen :
12. Sep 2024, 06:51 (UTC)
# 4
Curious that the maintenance this morning is about server stabilization....
1
4
Lv 61
GillianAnderson
Zeitpunkt der letzten Änderungen :
12. Sep 2024, 07:26 (UTC)
# 5
Hello again,
Please, keep in mind every maintenance includes server stabilization work to ensure the game runs smoothly. I guess what you mean is the following sentence added to this week's maintenance:
The Sept 19 (Thu) maintenance will be focused on server stabilization and will not have any content updates.
That means that next week's maintenance won't include any new content to the game due to special holidays taking place in Korea.
If you haven't contacted our Customer Support Team to check the connection issue you are having, please do so. This way we can check exactly where the issue is happening when playing Black Desert.
Thank you for your collaboration.
Antworten