We invite you to the exciting world of Black Desert.
Download and install the client, then click on the Black Desert icon on your desktop to start the launcher.

You can download from the PC web browser.
Couldn't find the answer you were looking for? Move to FAQ
  • [Install Game] Untrusted system file

    Q. I get an error message stating: [Untrusted system file]

     

    A. You may encounter the [Untrusted system file] error message if a corrupted system (.dll) file was discovered while launching the game. Please follow all of the steps below to repair corrupted system files.

    ◆ Repair Corrupted System Files Using System File Checker Tool (SFC.exe)
    1. Open an elevated (administrator privileges) Command Prompt (""cmd"" in Windows search)
    2. Enter [sfc /scannow] (without brackets)
    3. Restart your PC and launch the game
    * The steps above will automatically repair corrupted files.

     

    If corrupted files are not found even after following the steps above, please try the following:

    1. Open an elevated (administrator privileges) Command Prompt (""cmd"" in Windows search)
    2. Enter [DISM.exe /Online /Cleanup-image /Scanhealth] (without brackets)
    3. Once step 2 is complete, enter [DISM.exe /Online /Cleanup-image /Restorehealth] (without brackets)
    4. Once step 3 is complete, restart your PC and launch the game

     

    * Please refer to the websites below on how to troubleshoot general errors.
    ▶ Link to [EAC] Game Issues Solution Guide

     

    * Please visit the website below to request technical support from EAC.
    ▶ Link to [EAC] Technical Support

     

  • [Install Game] Game Security Violation Detected

    Q. I get an error message stating: [Game Security Violation Detected]

    A. You may encounter this error message if a risk factor was discovered when launching the game. Please try closing all detected programs and restart Black Desert Online.

     

    * Please refer to the websites below on how to troubleshoot general errors.
    ▶ Link to [EAC] Game Issues Solution Guide

    ▶ Link to [EAC] Specific Error Resolutions

    * Please visit the website below to request technical support from EAC.

    ▶ Link to [EAC] Technical Support

  • [Install Game] Error message (0xc0000142)

    Q. I get an error message stating: [The application was unable to start correctly. (0xc0000142)]

     

    A. You may encounter this error message if you have corrupted system files. Please try following the steps below in order to repair the corrupted system files.

    ◆ Repair Corrupted System Files Using System File Checker Tool (SFC.exe)
    1. Open an elevated (administrator privileges) Command Prompt ([cmd] in Windows search)
    2. Enter [sfc /scannow] (without brackets)
    3. Restart your PC and launch the game
    * The steps above will automatically repair corrupted files.

     

    If the issue persists even after following the steps above, please download and install the corresponding Microsoft Visual C++ Redistributable Package for your operating system. Afterward, please try launching the game.

     

    ▶ Download 32 bit (x86) Microsoft Visual C++ Redistributable Package

     

    ▶ Download 32 bit (x64) Microsoft Visual C++ Redistributable Package

     

  • [Install Game] Error message (0xC0010002)

    Q. I get an error message stating: [Patched Windows boot loader detected. (0xC0010002)]

    A. You may encounter this error message if the kernel memory space is manipulated or tampered with. Please try scanning your PC with an antivirus program and ensure you have a genuine copy of Windows with the latest updates installed before trying to re-launch the game.

Black Desert System Requirements

  • Category
  • Processor (CPU)
  • Hard Drive
  • Memory
  • Graphic Card (GPU)
  • Operating System (OS)
  • Minimum RequirementsRecommended Requirements
  • Intel Core i3Intel Core i5
  • 37GB or more
  • 4GB RAM8GB RAM
  • GTS 250
    GeForce 9800 GTX
    Radeon HD 3870 X2
    NVIDIA GTX 970
    AMD RX 480
  • OS: 32-bit or 64-bit Windows 10
  • Category
  • Processor (CPU)
  • Hard Drive
  • Memory
  • Graphic Card (GPU)
  • Operating System (OS)
  • Remastered RequirementsUltra Mode Requirements
  • Intel Core i7-8700Intel Core i7-8700K
  • 37GB or more
  • 16GB RAM32GB RAM
  • GeForce GTX1070 8GBGeForce GTX1080ti 11GB
  • OS: 32-bit or 64-bit Windows 10
  • You can optimize your game play performance by adjusting the resolution and game option settings.
  • Please install the latest service pack to enjoy playing Black Desert.
  • You can an enhanced gaming experience with a 64-bit operating system.
  • We recommend that you use at least a NVIDIA GeForce GTX 660 with DirectX 11.
  • Black Desert is optimized to run in Full HD (1920 x 1080).

Latest Graphics Drivers

Latest Graphics Drivers
more more
GeForce Driver Radeon Driver
Latest Graphics Drivers
more more
GeForce Driver Radeon Driver
  • Please install the latest graphics driver to ensure the best gaming experience.
  • The frame rate may vary depending on the hardware manufacturer when playing in Full Screen, Full Screen Window, or Game Window Mode.
TOP