Black Desert will begin in a moment.

Install the Black Desert Launcher if the game doesn't start.

Install the Black Desert Launcher to start the game.

The launcher will appear if it's installed.
If it doesn't, try to run your downloaded launcher.

Install Guide

1 Run BlackDesert_Installer_NAEU.exe to install the Black Desert launcher.

2 Start the game once installation is complete.

Forums

UTC 22 : 46 Nov 9, 2024
CET 23 : 46 Nov 9, 2024
PST 14 : 46 Nov 9, 2024
EST 17 : 46 Nov 9, 2024
#Gameplay_General
Contacting The Black Desert Team
Jan 29, 2021, 01:24 (UTC)
15721 1
Last Edit : Feb 17, 2023, 09:35 (UTC)
# 1

Welcome to the Pearl Abyss BDO Forums!

To help provide everyone with a quick way to contact our team in a variety of situations that may arise, please refer to the information below on the proper place to submit reports and information to us:

 

Customer Support Portal
Find answers to frequently asked questions «here».

  • If an answer to your question isn’t available, please feel free to submit a ticket to our support team at the bottom of the page.

 

Discord
Come join our lively community, «drop in» and say hi!

  • Have questions or a problem? There are many helpful members of our community who are happy to help. Staff are also available to help with live discussions.
  • Stay up to date with the latest info, or lose yourself in the thousands of amazing screenshots shared by our community.

 

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General Gameplay

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