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Install Guide

1 Run BlackDesert_Installer_NAEU.exe to install the Black Desert launcher.

2 Start the game once installation is complete.


UTC 10 : 17 Jun 17, 2024
CEST 12 : 17 Jun 17, 2024
PDT 3 : 17 Jun 17, 2024
EDT 6 : 17 Jun 17, 2024
Black Desert causing freeze forced hardreset crash (former known as bluescreen) randomly
Nov 14, 2021, 15:47 (UTC)
700 1
Last Edit : Nov 14, 2021, 15:49 (UTC)
# 1

Hi people/PA

Well is it just on me or anybody suffering the same issue??

Recently, I guess for 2-3 weeks now, Black Desert is randomly causing this freezed force hardresett crash- former well known as "blue screen" or "BSOD" (not existing on my PC anymore).
The cause of the crash is most times by Driver: dxgkrnl.sys (crash adress: ntoskrnl.exe+415590)

This is supposedly an operation system error, but even sometimes it can further cause a black screen error where no minidump file will be written.

Since I tried several things to fix it and is ONLY happening if running BDO, I guess it's not the fault of any hard or software but something wrong on the game itself! 
For PA, please investigate and fix it...

15 88
Lv Private


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