URGENT!!!!! I need GM or Customer Support
Dec 5, 2022, 01:54 (UTC)
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Last Edit :
Dec 5, 2022, 01:56 (UTC)
# 1
Earlier today at around 11:05am central time, I accidentally sold my dream horse to the imperial delivery for 6 billion. I need someone to undo the changes to get my horse back. It's been over 8 hours and I have not received any replies. I have already created 2 tickets, but nothing yet. Please fix this immediately. Thank you.
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Lv Private
HASDASDFASDGASGG
Last Edit :
Dec 5, 2022, 02:05 (UTC)
# 2
It's sunday........ It's normal you didn't get any answer. Be patient...
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Lv Private
Iam_Nobody
Last Edit :
Dec 5, 2022, 02:51 (UTC)
# 3
Ok...thanks, but the current time in Korea is:
11:50 AM
Monday, December 5, 2022 (GMT+9)
Time in South Korea
That's already during business hours....
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Lv Private
HASDASDFASDGASGG
Last Edit :
Dec 5, 2022, 04:40 (UTC)
# 4
Am 05. Dez 2022, 02:51 (UTC), von 7UP4ME
Ok...thanks, but the current time in Korea is:
11:50 AM
Monday, December 5, 2022 (GMT+9)
Time in South Korea
That's already during business hours....
Maybe our support has its department in Manhattan.
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Lv 61
Tene_Tenebrae
Last Edit :
Dec 5, 2022, 07:56 (UTC)
# 5
Support for the game is generally done locally, both in NA and EU. Not in Korea.
8 hrs is still a "less-than-normal" turnaround time for tickets, especially on the weekend. Please also remember that making multiple tickets has no benefit for you, and simply clogs up the ticket system, to make everything slower.
The answer to accidents like these is to simply be patient and wait until you get an answer to your ticket. It will be solved soon.
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