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Install the Black Desert Launcher if the game doesn't start.

Install the Black Desert Launcher to start the game.

The launcher will appear if it's installed.
If it doesn't, try to run your downloaded launcher.

Install Guide

1 Run BlackDesert_Installer_NAEU.exe to install the Black Desert launcher.

2 Start the game once installation is complete.

Forums

UTC 4 : 48 Jul 23, 2024
CEST 6 : 48 Jul 23, 2024
PDT 21 : 48 Jul 22, 2024
EDT 0 : 48 Jul 23, 2024
How to Submit Bug Reports
Mar 8, 2023, 10:54 (UTC)
4493 1
Last Edit : Apr 19, 2023, 09:42 (UTC)
# 1
Greetings Adventurers,

Welcome to the bug report forum.
In order to organize your bug reports, please use this forum section and create posts with the following requirements:
 
  • Titles must be a short summary statement of the contents of the post (ideally 12 words or less).
    Example of a good title:
    The UI resets after every Windows update.
    Example of a bad title:
    ui bug
 
  • Please limit each post to a single topic/report.
  • Please make sure to attach images/videos showing the bug if an explanation is not sufficient.
  • When sending your bug report, please be as clear and concise as possible.
    • If the bug is repeatable, please give us a step by step guide on how to reproduce the issue as this will make it easier for us to replicate, examine, and test any potential bugs.
Example of a step by step guide:
1. Log in to BDO and enter the world
2. Press ESC -> Edit UI
3. Adjust the UI and save
4. Close BDO
5. Perform Windows Update
6. Launch BDO back up
7. Observe issue: UI has been reset
 
We endeavor to report all posts on the bug forums to the Black Desert Studio. While we may not be able to reply to all posts here with answers or acknowledgements, they will be reported.

Bug Reports

Use this forum section to report bugs during your adventures.

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