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If it doesn't, try to run your downloaded launcher.

Install Guide

1 Run BlackDesert_Installer_NAEU.exe to install the Black Desert launcher.

2 Start the game once installation is complete.

Forums

UTC 0 : 26 Apr 19, 2024
CEST 2 : 26 Apr 19, 2024
PDT 17 : 26 Apr 18, 2024
EDT 20 : 26 Apr 18, 2024
Black Spirit's Adventure and similar windows not loading
Mar 16, 2023, 01:55 (UTC)
715 4
Last Edit : Mar 16, 2023, 01:55 (UTC)
# 1

Hey y'all, I haven't been playing this game for too long so I never really mentioned this problem that I have been having, but it's been a few months now and I still haven't figured out how to fix this problem and was wondering if anyone else has had this issue or know how to fix this :)

Last Edit : Mar 16, 2023, 06:49 (UTC)
# 2

Hi there, this usually happens when CoherentUi doesn't work. Make sure the program is not blocked or suppressed anywhere, and that your antivirus allows it to execute. If none of that happens, send a ticket to official support, as the GMs there should be able to help you out with the issue

Last Edit : Mar 21, 2023, 15:53 (UTC)
# 3

This is an issue on every Intel graphics system I've tried to run BDO on.  Are you using Intel graphics?

Last Edit : Mar 22, 2023, 13:48 (UTC)
# 4
On: Mar 21, 2023, 15:53 (UTC), Written by GnatGoSplat

This is an issue on every Intel graphics system I've tried to run BDO on.  Are you using Intel graphics?

I am not using Intel Graphics

On: Mar 16, 2023, 06:49 (UTC), Written by Minarya

Hi there, this usually happens when CoherentUi doesn't work. Make sure the program is not blocked or suppressed anywhere, and that your antivirus allows it to execute. If none of that happens, send a ticket to official support, as the GMs there should be able to help you out with the issue

I checked my antivirus/firewall and it's letting the game through so maybe I'll send a ticket in

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