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Install the Black Desert Launcher if the game doesn't start.

Install the Black Desert Launcher to start the game.

The launcher will appear if it's installed.
If it doesn't, try to run your downloaded launcher.

Install Guide

1 Run BlackDesert_Installer_NAEU.exe to install the Black Desert launcher.

2 Start the game once installation is complete.

Forums

UTC 7 : 37 Jul 21, 2024
CEST 9 : 37 Jul 21, 2024
PDT 0 : 37 Jul 21, 2024
EDT 3 : 37 Jul 21, 2024
#Others
White screen luncher problem
Jan 27, 2024, 15:29 (UTC)
1423 3
Last Edit : Jan 27, 2024, 15:29 (UTC)
# 1

Hello could someone help me out.

Some day's ago while i was playing BDO luncher went completely white i still could open the game but when i closed and it stoped working for good.

I've tried checking file integrity, reinstalling, updating all drivers, some tutorials how to fix it : https://www.reddit.com/r/blackdesertonline/comments/mecul5/white_blank_bdo_launcher_help/?rdt=42553

https://youtu.be/QqhUiDSiJhw?si=FnGKC5eN6KIPGTmF

but they didn't work and finaly i've reinstalled the whole system (windows 11) and then the luncher finally started working but the whole problem came back as fast as i fixed it with next update to the game. Im doing this on a Asus rog strix 17 and im starting to worry that the whole problem might be with my laptop.

Soo please can someone help me out im begging.

Last Edit : Jan 29, 2024, 08:45 (UTC)
# 2

Please submit an official ticket about your issue: https://support.pearlabyss.com/Support/Qna/Index/PC

Last Edit : Jun 21, 2024, 18:34 (UTC)
# 3

Ive been having the same issue for months and contacting support hasnt provided me a solution. Have you found a fix yet?

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