Black Desert will begin in a moment.

Install the Black Desert Launcher if the game doesn't start.

Install the Black Desert Launcher to start the game.

The launcher will appear if it's installed.
If it doesn't, try to run your downloaded launcher.

Install Guide

1 Run BlackDesert_Installer_NAEU.exe to install the Black Desert launcher.

2 Start the game once installation is complete.

Forums

UTC 13 : 36 Dec 14, 2024
CET 14 : 36 Dec 14, 2024
PST 5 : 36 Dec 14, 2024
EST 8 : 36 Dec 14, 2024
Nightly game crashes (EU servers)
Nov 5, 2024, 07:36 (UTC)
285 6
Last Edit : Nov 5, 2024, 07:36 (UTC)
# 1

Last night and the night before I've came back to my PC in the morning finding BDO not running. Usually when the game disconnects it is left running with the disconnect notice still up but in these last 2 cases the game is just gone. Judging by Heidel being almost completely empty when I logged back in it seems to be a rather wide-spread issue.

Any1 knows whats going on?

Last Edit : Nov 6, 2024, 11:30 (UTC)
# 2
Am 05. Nov 2024, 07:36 (UTC), von Korvgubben

Usually when the game disconnects it is left running with the disconnect notice still up but in these last 2 cases the game is just gone. ...

The game does not stay open with the disconnect message anymore. The game now closes itself when it gets a disconnect.

This was changed last week or maybe a few weeks before.

3 1294
Lv Private
Rohnjara
Last Edit : Nov 6, 2024, 12:24 (UTC)
# 3
On: Nov 6, 2024, 11:30 (UTC), Written by Megta

The game does not stay open with the disconnect message anymore. The game now closes itself when it gets a disconnect.

This was changed last week or maybe a few weeks before.

You refering to this one from the latest patch?

(It doesnt have a disconnect button btw it only has and End game button)

If its true as you say that the game shuts down now after it fails to reconnect then some EU-wide internet hiccups would explain it all. The issue didnt repeat for a 3rd night in a row though so might not be anything to worry about.

I do however fail to see the point of this change. Why do I need a pop-up sign telling me that I have been disconnected then I have to wait for ~1min to get to the actually disconnected screen with the reconnecting message where I have to wait again for a possible reconnect.

Seems they just added an extra step with no purpose. Maybe im missing something.

Last Edit : Nov 6, 2024, 14:38 (UTC)
# 4

I have a forced reconnect (forced by my provider) once a week and after the last two reconnects the game was closed instead of the black "you have been disconnected" screen.

The difference between the disconnect screen and the client close is not much if it happens while you are active.

But if you are afk the new method is better for your PC and your power consumption.

3 1294
Lv Private
Rohnjara
Last Edit : Nov 6, 2024, 23:28 (UTC)
# 5

you can try and disable power saving for your network adapter. I had the problem in the past, that BDO disconnected when minimized oder night and disabling power saving helped.

Control Panel -> Network and Internet -> Network Connections

right click your network adapter -> Properties -> Configure... -> Power Management -> uncheck Allow the computer to turn off this device to save power

For some reason, I had it enabled and no major issues. In the past, I had to disable power saving to not loose connections.

Last Edit : Nov 9, 2024, 10:00 (UTC)
# 6
On: Nov 6, 2024, 23:28 (UTC), Written by Ybreq

you can try and disable power saving for your network adapter. I had the problem in the past, that BDO disconnected when minimized oder night and disabling power saving helped.

Control Panel -> Network and Internet -> Network Connections

right click your network adapter -> Properties -> Configure... -> Power Management -> uncheck Allow the computer to turn off this device to save power

For some reason, I had it enabled and no major issues. In the past, I had to disable power saving to not loose connections.

I dont think thats the issue but cant hurt turning it off I suppose.

Regarding what Megta said about the game shutting itself off after a disconnect now is quite ironic if true since they made the opposite change to the relog crashes we used to have. Now the game goes back to main menu on a failed character swap and shows a disconnect button ontop of it rather than a crash to desktop like it used to be.

Reply

Bug Reports

Use this forum section to report bugs during your adventures.

Search results will display posts in increments of 10,000.

We use cookies, with your consent, to customize content and advertising.
More information

  • Traveler Edition
    FREE
    • Game Pass

      Game Pass

      Step into the world of Black Desert to experience action-packed combat and unforgettable adventures!