Announcements

Notices [Notices] Progression Pass Rewards Issue
Black Desert Oct 29, 2021, 10:35 (UTC)

 

 

Greetings, Adventurers. 

 
We want to update you now that we have finished reviewing the data related to the Progression Pass rewards issue, which sporadically affected certain Adventurers. As previously announced, we have completed the withdrawal of the additionally received rewards as follows.  

 

■ Withdrawal of Additionally Received Rewards 

Type of Case 

Details 

Additionally received rewards were unused/unopened 

Items withdrawn during the maintenance on November 3 (Wed) 

Additionally received rewards were used/opened (Excluding Custom Storage Box) 

Silver equivalent to the items’ value withdrawn during the maintenance on November 3 (Wed) 

 

However, Storage Expansion Coupons obtained from the Custom Storage Box will be processed as follows before the maintenance on November 10 (Wed).  

 

■ Opened Custom Storage Box 

Type of Case 

Details

Storage Expansion Coupons were unused/unopened 

Items withdrawn before the maintenance on November 10 (Wed) 

Storage Expansion Coupons were used 

Expanded storage slots removed during the maintenance on November 10 (Wed)  

 

We apologize for any inconvenience you may have experienced. Thank you for your patience and understanding.

 


 

Greetings, Adventurers.

 

We discovered an issue with the Progression Pass where it was possible to claim the objective and completion rewards in the Progression Pass more than once.


Although this issue was fixed during the maintenance on October 27 (Wed), we are currently reviewing the related data and game logs, and we will be notifying Adventurers who received additional rewards by in-game mail. Afterward, the additional rewards will be withdrawn during the maintenance on November 3 (Wed).


If any of the additionally received rewards are already used or cannot be withdrawn, the item’s value in silver will be deducted in place of the used item(s). We ask for your cooperation in not using any of the affected rewards if you are contacted by in-game mail.


We apologize for the inconvenience. Thank you for your patience and understanding.

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