Adventurers, the coupon redemption issue has been resolved as of December 23 at 6:00 UTC.
If you previously failed to redeem a coupon reward due to this issue, the missing reward will be available in your Web Storage.
Thank you for your patience.
We are currently aware of the issue where items are not being received correctly after redeeming a coupon code via the in-game menu and web.
We are currently investigating the issue and will provide an update once the issue is resolved. Thank you.
[Notices] [Completed] December 29 (Wed) Scheduled Maintenance Learn more about the scheduled maintenance. Dec 27, 2021 (UTC)
[Notices] Caphras Stone Extraction Event Advance Notice We will be holding a special Caphras Stone extraction event after the maintenance on December 29, 2021 (Wed). Dec 23, 2021 (UTC)
[Notices] [Completed] December 22 (Wed) Scheduled Maintenance Learn more about the scheduled maintenance. (Last Updated: 12/21/2021 10:59 UTC) Dec 20, 2021 (UTC)
[Notices] Upcoming Character Skills Reset The maintenance on December 22 will bring the Class Reboot Update to the live servers (Last Updated: 12/21/2021 11:21 UTC) Dec 20, 2021 (UTC)