NA Server
Got the notice I got the pet as a login reward.
I've logged off and logged back in several times and waited a few days and it still hasn't shown up in my Back Spirit's Safe > Login Reward.
Hi, for issues like this it is better to send a ticket to support: https://support.pearlabyss.com/blackdesert_naeu/en-US/Qna
Bug Reports
Use this forum section to report bugs during your adventures.