Black Desert Remastered

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Install the Black Desert Launcher if the game doesn't start.

Install the Black Desert Launcher to start the game.
Download the Black Desert Launcher

The launcher will appear if it's installed.
If it doesn't, try to run your downloaded launcher.

Install Guide

1 Run BlackDesert_Installer_NAEU.exe to install the Black Desert launcher.

2 Start the game once installation is complete.

Forums

UTC 0 : 7 Mar 9, 2026
CET 1 : 7 Mar 9, 2026
PDT 17 : 7 Mar 8, 2026
EDT 20 : 7 Mar 8, 2026
Didn't get login reward pet for last month
Feb 1, 2026, 16:06 (UTC)
2681 2
Last Edit : Feb 1, 2026, 16:06 (UTC)
# 1

NA Server

Got the notice I got the pet as a login reward.

I've logged off and logged back in several times and waited a few days and it still hasn't shown up in my Back Spirit's Safe > Login Reward.

Ingro
4 8
Lv Private
Ingrothar
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Last Edit : Feb 2, 2026, 08:42 (UTC)
# 2

Hi, for issues like this it is better to send a ticket to support: https://support.pearlabyss.com/blackdesert_naeu/en-US/Qna

Minarya
13 2641
Lv 66
Minarya
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