In order to ensure stronger privacy and security settings for our Adventurers’ accounts, we provide multiple security solutions here at Black Desert.
You can protect your account with solutions such as password changes, OTP setting, and PC registration.
The first and foremost security solution is to regularly change your password.
Using the same password for multiple websites can greatly jeopardize your security. All it takes is one leak to leave all your accounts vulnerable. Therefore, it never hurts to make it a habit to regularly change your password.
Here is how to change your password:
Find [Account Security Center] in the left menu bar and click [Change Password], or click [Change Password] on the right.
OTP (One Time Password) is a temporary password that constantly resets. Using this on top of the regular password each time you log in strengthens the account’s security.
Accounts that use OTP are far more secure than those that do not.
Once you setup OTP, you will be asked to enter the OTP every time you login.
Although it will take an extra step to login, we highly recommend using OTP to protect your account.
Black Desert’s OTP service is provided by Google OTP application (Google Authenticator), and is completely free.
Here is how to set up your OTP service.
These 10 backup codes can be entered instead of your OTP or used to disable OTP settings if you do not have access to your authentication app due to the loss or malfunction of your mobile phone. However, please keep in mind that each backup code can only be used once.
We highly recommend that you save these backup codes separately from your devices by printing or writing them out.
9. Your OTP service has now been successfully set up. From now on, you will be generated a new OTP on the authenticator app every time you login to the game or on our official website.
* If you do not have access to your OTP, you can log in with a backup code provided when you initially signed up for OTP. Click the “Cannot enter an OTP verification code” button to enter your backup code.
Save the backup codes as you will be the only person who can access them. It will be difficult to provide support if you lose the codes, so please keep them secure.
Adventurers who are using OTP can check the current backup codes, generate new codes, or disable OTP settings by going to the OTP Settings page after logging in to our official website.