Suggestion(s)/Comment(s): Bring rewards more towards the middle, and remove the probability of getting too much or too little progression
Details: Given the law of averages there are bound to be those at the top, those at the bottom, and some in-between. We are no newcomer to random probability, but when the random probability is proposed at stages in the game when it unneccessarily dilutes game progression and makes it more of a "how lucky are you" game. Let's use some examples to explore the topic;

You just got out of seasons, you see some of these rewards boxes "okay let's pop these open": You low-roll everything. It doesn't affect you much because you don't really know what it is, you may use some of these materials or equipments later. On the -other side- you have a newcomer who rolled nothing but high: they have now played the game less than a week and have garnered more progression than the other newcomer in the weight of months of game time. If both of these people are in the same guild, which do you think this would affect more?

I understand that this is a game where there is a lot of things with low drop-rates/chances/etc. It's a part of the flavor of the game, however, seeing this many Rolly boxes™ in the game kind of makes it feel closer to a casino than an mmo at times. That coupled with the high cron stone cost and low success chances... I digress. The top reward right now in the current has a chance to drop 50 outfits in one box. For just about any player, this will greatly benefit them, it's roughly 50k crons, which ultimately is miniscule in endgame. For a new player however, this essentially allows them to skip early and midgame. Not from melting those boxes into crons, but selling the boxes themselves. Maybe if the reward was a bit harder to get and everybody benefited rather than a select few it would seem less victimizing.

The solution to this is very simple, make concerted efforts to stop listing these things in event/pearl shops. There must be better ways for the company to make money rather than trying to prey on people that have a gambling addiction. Start making an effort to create more cosmetics in the game and this will give artists/developers jobs. I would like to see a better monetization path than Rolly boxes™ and wringing new players to buy pets; one that is steeped in creativity rather than victimization.