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Mar. 3 (Wed) Scheduled Maintenance 17 Mar. 3 (Wed) Scheduled Maintenance Mar 2, 2021 (UTC) -
[Resolved] Unintended Items Sent from Web Storage 0 Details on the issue of incorrect items being sent from Web Storage. Mar 2, 2021 (UTC) -
[Resolved] Twitch Drops Daily 2-Hour Rewards Error 2 Temporary suspension of Twitch Drops Daily 2-Hour Reward due to incorrect item. Mar 1, 2021 (UTC) -
Information Regarding Improperly Unrestricted Accounts 16 Our response for cases where certain accounts remained unrestricted. (Last updated : 03/02/2021 07:38 UTC) Mar 1, 2021 (UTC) -
We apologize for the delay to your Support tickets. 31 Feb 28, 2021 (UTC) -
[Completed] February 26 Partial Maintenance 10 February 26 Partial Maintenance Feb 26, 2021 (UTC) -
Login Issue Resolved 21 We’ve resolved the issue preventing Adventurers from accessing the game. Feb 26, 2021 (UTC) -
Missing Game Pass in Novice Package Issue 5 Missing Game Pass in Novice Package Issue Feb 26, 2021 (UTC) -
Purchase Limit Reset for [Event] 530% Combat & Skill EXP Scroll (60 min) 17 Purchase Limit Reset for [Event] 530% Combat & Skill EXP Scroll (60 min) Feb 26, 2021 (UTC) -
Disappearing Storage and Inventory Slots Issue 39 Disappearing Storage and Inventory Slots Issue Feb 26, 2021 (UTC) -
Information Regarding Novice Edition Game Package 18 Information Regarding Novice Edition Game Package Feb 26, 2021 (UTC) -
Issues Affecting Certain Adventurers 255 Issues Affecting Certain Adventurers (Last updated : 02/26/2021 04:08 UTC) Feb 25, 2021 (UTC) -
Value Pack Buff and Loyalties Shop Revamp 8 Value Pack Buff and Loyalties Shop Revamp (Last updated 04/16/2021 02:40 UTC) Feb 25, 2021 (UTC) -
Installation and Game Start Guide 4 How to install the Black Desert Online game client and launch the game. Feb 25, 2021 (UTC) -
Post-Service Transfer FAQ 0 Answers to questions you may have after the service transfer. Feb 25, 2021 (UTC) -
Introducing the New Official Website Services 1 Check out what's new in the official website! Feb 25, 2021 (UTC) -
Pearl Abyss’s Direct Service Has Begun! What Events Do We Have in Store? 3 Collection of events that will take place after Pearl Abyss’s service begins! Feb 25, 2021 (UTC) -
[Completed] February 24, 2021 Website Maintenance 8 February 24, 2021 Website Maintenance Feb 23, 2021 (UTC) -
[Resolved] Verification Email Issue (22/02/2021 10:40 UTC) 2 Verification Email Issue Feb 22, 2021 (UTC) -
Node/Conquest War Reset and Intermission 3 Node/Conquest War are going on a short break! Feb 19, 2021 (UTC) -
[Completed] Feb. 18 (Thu) Pearl Abyss Website Maintenance 2 Details regarding the Pearl Abyss website maintenance Feb 17, 2021 (UTC) -
Deletion of Non-transferred Accounts 0 All non-transferred accounts will be deleted beginning May 31. (Last updated: 2021-02-18 05:10 UTC) Feb 17, 2021 (UTC) -
[Completed] Feb. 17 (Wed) Pearl Abyss Website Maintenance 2 Details regarding the Pearl Abyss website maintenance Feb 16, 2021 (UTC) -
Current and Resolved Issues Part 2 2 Feb 12, 2021 (UTC)
Install the Black Desert Launcher if the game doesn't start.
Install the Black Desert Launcher to start the game.
The launcher will appear if it's installed.
If it doesn't, try to run your downloaded launcher.
Install Guide
1 Run BlackDesert_Installer_NAEU.exe to install the Black Desert launcher.
2 Start the game once installation is complete.