Notices Aug 25, 2021, 10:00 (UTC)
[United Kingdom and British Territories] Regarding Parental/Guardian Consent for Users Under the Age of 18
3
Greetings, Adventurers.
The Information Commissioner’s Office (ICO) in the United Kingdom has announced the Children’s Code (or Age Appropriate Design Code). In accordance with this data protection code, we will be changing sign-ups and game/paid services to require the consent of parental/legal guardians for Adventurers under the age of 18 starting Wednesday, September 1, 2021.
If you are an Adventurer who is under the age of 18 and has previously used or is using these services, you will be requested the consent of your parental/legal guardian when you log in for the first time after this change.
Please be aware that the data of Adventurers who do not receive the consent of their parental/legal guardian may be deleted. As such, we hope you will enjoy your adventures in Black Desert with the consent of your parental/legal guardian.
Please refer below for more information.
■ Details
- Effective Date: September 1, 2021 (Wed) 10:00 (UTC)
- Applicable Countries/Regions
* British Indian Ocean Territory
* United Kingdom
* British Virgin Islands
- Who is Affected?: Users who are under the age of 18 from the United Kingdom that are signing up for the first time.
- What Changes?: Adventurers who are under the age of 18 will need the consent of their parental/legal guardian when signing up and using game & paid services.
| Applicable Ages | Details |
| 13 – Under 16 | - Parental/legal guardian’s consent is required when signing up |
| 16 – Under 18 |
- Parental/legal guardian’s consent is required when signing up - Parental/legal guardian’s consent is required when using game services - Parental/legal guardian’s consent is required when using paid services > The consent form allows you to select the validity period (1 month/6 months/1 year/3 years/5 years) - Parental/legal guardian’s payment method is required for paid services (However, if you are playing Black Desert through Steam, you will temporarily not be able to use paid services even after receiving your parental/legal guardian’s consent and setting up their payment method. We will provide an announcement when you are able to use paid services.) - Game will only be accessible according to the game time limits set by the parental/legal guardian |
- Who is Affected?: Users who are under the age of 18 from the United Kingdom that have been using the Black Desert service
- What Changes?: Adventurers who are under the age of 18 will need the consent of their parental/legal guardian when logging in for the first time and/or using paid services.
| Applicable Ages | Details |
| Adventurers between the ages of 13 and 16 who have been using the Black Desert service | - Parental/legal guardian’s consent is required when logging in for the first time after September 1, 2021 (Wed) 10:00 (UTC) |
| Adventurers between the ages of 16 and 18 who have been using the Black Desert service |
- Parental/legal guardian’s consent is required when logging in for the first time after September 1, 2021 (Wed) 10:00 (UTC) - Parental/legal guardian’s consent is required when using paid services > The consent form allows you to select the validity period (1 month/6 months/1 year/3 years/5 years) - Parental/legal guardian’s payment method is required for paid services (However, if you are playing Black Desert through Steam, you will temporarily not be able to use paid services even after receiving your parental/legal guardian’s consent and setting up their payment method. We will provide an announcement when you are able to use paid services.) - Game will only be accessible according to the game time limits set by the parental/legal guardian |
* The effective date is subject to change. This announcement will be updated if any changes occur.
▶ Go to the Pearl Abyss Youth Protection website
* Please note that the Pearl Abyss Youth Protection website will be available after September 1 (Wed) 10:00 (UTC).
These changes will also be reflected on the “Privacy Policy.” Please refer to the link below for more information regarding the upcoming amendments.
▶ Go to [Changes to the Privacy Policy]
Once again, we ask our Adventurers who are under the age of 18 to receive the consent of their parental/legal guardian to prevent their valuable data from being deleted.
Thank you for your cooperation.
-
[Notices] Changes to [Nova] Sephia Armor Changes to [Nova] Sephia Armor Aug 25, 2021 (UTC) -
[Notices] Pearl Abyss’s Parental Control Services Pearl Abyss’s Parental Control Services Aug 25, 2021 (UTC) -
[Notices] Changes to the Privacy Policy Changes to the Privacy Policy Aug 25, 2021 (UTC) -
[Notices] [Completed] August 25 (Wed) Scheduled Maintenance [Completed] Learn more about the scheduled maintenance. (Last Updated: 8/25/2021 12:00 UTC) Aug 23, 2021 (UTC)
Recent Posts
- [Notices] Accounts Restricted for Violating the Operational Policy/Terms of Service (October 17, 2025) Oct 17, 2025 (UTC)
- [Updates] [Security Module] Update Details - October 17, 2025 Oct 17, 2025 (UTC)
- [Updates] Update Details - October 17, 2025 Oct 17, 2025 (UTC)
- [GM Notes] Events at a glance Oct 16, 2025 (UTC)