Black Desert will begin in a moment.

Install the Black Desert Launcher if the game doesn't start.

Install the Black Desert Launcher to start the game.

The launcher will appear if it's installed.
If it doesn't, try to run your downloaded launcher.

Install Guide

1 Run BlackDesert_Installer_NAEU.exe to install the Black Desert launcher.

2 Start the game once installation is complete.

Announcements

Notices Jan 15, 2024, 10:19 (UTC) January 17 (Wed) Maintenance (Last Updated: 1/17/2024 09:25 UTC)

 

Greetings Adventurers!

 

We will be performing a scheduled maintenance for Black Desert on January 17, 2024 (Wed) in order to improve our services and bring you the latest updates.

 

During the maintenance, all services related to the Black Desert Website, Game Login, and Web Central Market will be temporarily unavailable.

 

Please refer below for more details regarding the maintenance.


 

Game Server Maintenance

■ Affected Service(s): Black Desert game servers and Web Central Market.

■ Maintenance Schedule: 4 hours

PST
EST
UTC
CET
01:00 - 05:00 04:00 - 08:00 09:00 - 13:00 10:00 - 14:00

■ Maintenance Impact:

- Unable to log in to the game, use Web Central Market, and send items in the Web Storage to your in-game mailbox (B).

 

Website Maintenance 

■ Affected Service(s): Black Desert official website 

■ Maintenance Schedule: 2 hours

PST
EST
UTC
CET
01:00 - 03:00 04:00 - 06:00 09:00 - 11:00 10:00 - 12:00

■ Maintenance Impact:

- Unable to access the website, payment service and forum 

- All services related to the website will be unavailable.

 

Support Center Maintenance

■ Affected Service(s): Black Desert official customer support and ticket system

■ Maintenance Schedule: 1 hour

PST
EST
UTC
CET
01:00 - 02:00 04:00 - 05:00 09:00 - 10:00 10:00 - 11:00

■ Maintenance Impact:

- Unable to access the customer support portal, send or receive support tickets

 
Major Update Details
  • Added Black Shrine Boss Blitz Teleport
  • Simplified Gathering Tools and Reform Stones
  • Improved the Illezra Tutorial

※ Please note that the update details may change. We appreciate your understanding.
 

Event Scheduled to End

 

Maintenance Stream with Baldlaive Endlaive
During our maintenance, we are also holding a 'Maintenance Stream With Endlaive'. You are more than welcome to join us whilst we wait for the servers to open! Endlaive will be going over some of the details on the patch notes and events. It's a chilled-out, comfy vibe so grab a coffee, or any preferred beverage and we look forward to seeing you all there!

 

■ Stream Start Time:

PST
EST
UTC
CET
04:00
07:00
12:00
13:00
 
We appreciate your patience and support while we work on providing you with better services.
 
Thank you!

Additional Notices

- Once maintenance begins, you will be disconnected from the game even if you are waiting in queue.

- If you are still playing the game before the maintenance time, please move your character to a safe location (safe zone) before maintenance begins.

- If you exit the game while in a combat zone, your character and/or mount can be attacked by monsters or other Adventurers.

- If you receive an error message stating that you are already logged in after the maintenance, please try restarting your client.
- The maintenance schedule and details stated above are subject to change at any time. Any changes will be announced as an update via this notice.

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