Greetings Adventurers!
We will be performing maintenance for Black Desert's Customer Support on May 14, 2025 (Wed)/May 15, 2025 (Thu) to improve our services.
During this maintenance period, all services within Black Desert Support will be unavailable.
Please refer to the details below to avoid any inconvenience.
Maintenance Details
■ Affected Service(s): Black Desert Support
■ Maintenance Schedule: 6.5 hours
May 14, 2025 (Wed) 13:00 - May 14, 2025 (Wed) 19:30 (PDT)
May 14, 2025 (Wed) 16:00 - May 14, 2025 (Wed) 22:30 (EDT)
May 14, 2025 (Wed) 20:00 - May 15, 2025 (Thu) 02:30 (UTC)
May 14, 2025 (Wed) 22:00 - May 15, 2025 (Thu) 04:30 (CEST)
■ Maintenance Impact:
- Access to all Customer Support services will be unavailable during the maintenance.
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[Maintenance] May 15 (Thu) Maintenance NEW Learn more about the upcoming scheduled maintenance May 13, 2025 (UTC)
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[Notices] Known Issues (Last Updated: 05/10/2025 14:30 UTC) NEW Issues that we are currently investigating. May 10, 2025 (UTC)
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[Notices] Accounts Restricted for Violating the Operational Policy/Terms of Service (May 9, 2025) May 9, 2025 (UTC)