Greetings Adventurers,
We hereby inform you of the actions taken against users who violated our Terms of Service and Operational Policy between July 3, 2025 and July 9, 2025. We remain committed to fostering a healthy gaming culture and appreciate your cooperation.
* Affected users are listed by Family name.
Recent new adventurers have been adapting more smoothly to the world of Black Desert by utilizing the Season server and our new Support Funds system. We've been monitoring this process and observed valuable feedback and data.
One of the support features included certain challenge objectives set deliberately low so that new adventurers wouldn't face an overly steep hurdle from the start, helping them settle in more quickly.
While most adventurers used these features as intended, we identified abnormal attempts by a small number of adventurers to exploit them repeatedly in unexpected ways. After careful consideration, we have decided to raise some of the requirements.
Such behavior goes beyond simple retries and can lead to structural exploitation that affects the in-game economy, ultimately creating an unbalanced experience for other adventurers. Therefore, we are taking the following measures.
1. Any Family found to have repeatedly created and abused accounts—based on the frequency of the behavior and the number of accounts used—has been classified under "Bug Exploitation & Abuse" and restricted accordingly.
NA
NA | |||
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2. The two relatively low-difficulty challenge objectives have been revised:
* Graduate a Season character and complete "[Leveling Aid] Fughar's Aid" → Complete Igor Bartali's Adventures - Volume 15
* Reach Lv. 61 → Reach 100 hours of Family playtime
These changes ensure that the support remains a genuine benefit for new adventurers, rather than a loophole for a few malicious actors. Moving forward, the Black Desert service team will continue monitoring and taking action to maintain the balance of the game ecosystem without compromising your play experience.
We appreciate your understanding and cooperation as we strive to provide an even better environment for everyone.
Thank you.