Announcements

Notices Jul 1, 2022, 07:20 (UTC) Known Issues (Last Updated: 07/01/2022 07:20 UTC)

 

Greetings Adventurers,


This is a list of in-game known issues that are currently being investigated.

 

We are working to resolve these issues as soon as possible and apologize for any inconveniences you may have experienced.


We will continuously update this notice as issues are discovered and resolved. Thank you for your patience and understanding.


Current Known Issues

● Trying to download an image with an image watermark while in expanded mode on the Photo Gallery causes an error message to appear.

● Tier 4 Pets with names that included inappropriate words cannot be trained to Tier 5
- If you experience this issue, please contact us via Support Center with the following information to receive assistance during the maintenance on July 6 (Wed). 
* Pet Type:
* Pet Name:
* New Name:

● Raising the Ribbon Cat to Tier 5 causes its loot pickup time to be abnormal. 
- This issue will be resolved during the maintenance on July 6 (Wed). 

● Using the Gamepad UI causes the "Key Input UI" to not be displayed during the cutscene that appears after accepting the [Balenos] Black or Red? quest.
- Please note that you can progress normally by temporarily switching off gamepad mode with a character that is not doing the quest. This cutscene will be changed to no longer require key inputs during the maintenance on June 22, 2022 (Wed). 

● While playing the Arena of Solare, certain situations such as entering the battlefield or going to the next round causes the game client to sometimes unexpectedly shut down. 
- We are currently investigating this issue. If you experience this issue, please locate the files from the file directory below and submit them to us via Black Desert Support. We will do our best to resolve this issue as quickly as possible. 
- File Directory: %LOCALAPPDATA%\CrashDumps or C:\Users\[UserName]\AppData\Local\CrashDumps 
- File Name: BlackDesert64.exe.XXXXX.dmp (File which matches the time the issue occurred)
* If the file size is too large to upload directly to our support website, please upload the file to Google Drive and send us the download link.  
* Please provide as much information as possible in our inquiry regarding the circumstances when the issue occurred. (E.g., Was entering Arena of Solare, round just ended on Ruins of Tzol, etc.) 
● Resurrecting during Red Battlefield causes the loading screen's image to behave abnormally. 
- Please note that the game is loading normally even if the loading screen is a black screen. 

● Completing an Adventure Log while inside the Arena of Solare causes certain additional stats from Adventure Logs to be applied as 0 after leaving the Arena of Solare. 
- Until this issue is fixed, please avoid completing any Adventure Logs while inside the Arena of Solare.

● HP sometimes does not properly recover when using HP recovery items or skills in the Marni server (Battle Arena, Red Battlefield, Erethea's Limbo, Atoraxxion boss chamber, etc.).

● The "Fixed Character Perspective" setting does not function properly.

● Certain monsters in the Jade Starlight Forest are not spawning correctly on the EU_Arsha server.

● Re-opening the Dye window after clicking the Mount icon while the Merv's Palette effect is active causes the game client to sometimes unexpectedly shut down. 
● Cannot receive the Blessing of the Elvia Spirits effect under certain circumstances even if the Reminiscence of the Elvia Spirits effect is currently not active.
- You can receive the effect by reconnecting through the Character Selection Screen. We will do our best to resolve this issue as quickly as possible.
● Some of the Ancient Statues are not spawning under certain circumstances in the Gyfin Rhasia Temple (Underground).
- Please note that the Ancient Statues will be repositioned if they are not disturbed for a certain amount of time. We will do our best to resolve this issue as quickly as possible.
● Equipping an outfit (Desert Camouflage, etc.) that takes four slots (including headpiece) causes the headpiece outfit's dye to sporadically not be visible when the headpiece equipment's durability drops.

● The character animations appear unnatural when viewing a character in a specific character slot from the Character Selection Screen while having expanded all 26 character slots. 

● Processing (L) an Artifact item with "Ancient Power - Red Shard" and "Ancient Seal – Black Shard" while using the "Process all identical items" option selected causes the "Ancient Power - Red Shard" and "Ancient Seal – Black Shard" to only be part of the Simple Alchemy processing for the first time and not for the subsequent times.
- After the first time, only the Artifact item will be processed via Simple Alchemy. If you wish to include the "Ancient Power - Red Shard" and "Ancient Seal – Black Shard" as well, please deactivate the "Process all identical items" option.
● The appearances of the Abandoned Monastery's Relief Aid Priest and certain NPCs for Shai's Talent questline are being displayed abnormally.
● Hotkeys are not working properly when battling the biome bosses in Atoraxxion: Sycrakea after certain cutscenes.
- This issue can be resolved by clicking the Settings button on the lower right-hand side of your screen.

● NPC Patrigio's (Velia, Calpheon, and Grána) dialogue for the materials to craft the Bonfire of Dreams does not match the actual materials.

● An Atoraxxion Pet's visual effect is visible during Node/Conquest War
● The two-phase Urukios fight sometimes does not immediately move onto the next phase when Urukios falls below a certain HP.
● Unable to log in to Black Desert+ when using certain versions of iOS.
● Trying to log in to Black Desert+ with Steam causes an error message to appear under certain circumstances.
● Sometimes unable to log in to Black Desert+ when using an OTP.
● Unable to use Private/Personal Trade when using the gamepad UI.
● AP is not properly decreased when it rains or snows.
● Being disconnected from the internet while waiting in the Arena of Arsha causes you to be stuck on the loading screen when trying to re-access the Arena of Arsha from the ESC menu → Arena of Arsha.
● [Warrior, Ranger, Sorceress, Berserker, Ninja, Kunoichi] Uncompletable Succession questline appears in an unaccepted state in the Quest window (O) for characters that completed the Succession quests before the Awakening & Succession questlines were combined.
● Certain horse costumes do not appear properly when mounts are connected to a wagon.
● Certain terrain (shallow water, underwater, rough roads, etc.) is not properly registered.
● Unable to level up by receiving EXP as a quest reward at level 59 99.99%.
● Minimap markers are sometimes incorrect.
● Interacting with an NPC that starts a cutscene while on a mount causes characters to be repeatedly interrupted when moving.
● Sometimes unable to obtain gathering materials through Water Scooping.
● Unable to scroll down when checking the items list in the Processing (F2) window after setting the client language as English.
● Background terrain appears abnormal when the direction of the camera changes.

 

Resolved Issues

접기
● Two of the choices in the [Tool Bag] Liana's Trivia Part 2 quest are both displayed as Ludowig.
- Please note that the second choice should be: Ludoperiwig
- This issue will be fixed during the maintenance on June 15, 2022 (Wed). 
● Currently you cannot accept the quest through Duncan even with a [Event] Brave Warrior's Token in possession.
- This will be fixed during May 25 (Wed) maintenance, and you'll be able to proceed with the quest during the following period.
- Quest Period: May 25, 2022 (Wed) after maintenance – Jun 15, 2022 (Wed) before maintenance
● Trying to take out certain pets such as the Llama or Hedgehog that have Talents that cannot be stacked causes you to be sporadically unable to take out pets.  
- Please note that reconnecting to the game may allow you to take out the affected pet.
- This issue will be resolved during the maintenance on May 18 (Wed).
● Pets do not reattempt to pick up loot after previously failing to pick up loot (due to not having enough empty Inventory slots, etc.) even if enough space is made in the Inventory.
- This issue will be fixed during the maintenance on May 4, 2022 (Wed).
● When attacking as Drakania, the damage ratio applied to opposing classes is applied the same across all classes in PvP. 
- This issue will be fixed during the maintenance on May 11 (Wed). Please refer to the [Class Damage Ratios] for the proper damage ratios.
● The visual effect of Erethea's Snow Leopard pet is not being displayed properly.
● Unable to obtain headpieces for Sage or Corsair from the Yianaros Headpiece Box.
- This issue will be resolved during the maintenance on April 27, 2022 (Wed). 
● The price of the [Shai] Treant Camouflage is not correctly reduced by the Premium/Classic Camouflage Sets 20% Off discount.
● Drakania's Dragon's Advance III skill does not apply its movement speed buff under certain circumstances.
- This issue will be fixed during the maintenance on April 20, 2022 (Wed).
● Summoning the Black Spirit while in combat stance as a Drakania character causes the non-hostility (aggro) time of the monsters in the following regions to not be applied as intended.
- Monsters in the Balenos, Serendia, Calpheon, Mediah, and Valencia
● Adventurers who previously completed the PEN (V) Accessory questline and are unable to complete the "Season Pass - How to Get a Powerful Accessory 2." can reconnect to the game for the Challenge to be automatically complete (Until next week's maintenance).
- Note: You must have completed and claimed the preceding Season Pass Challenges and rewards first.  
● "Miss" pop-up message appears when attacking monsters or characters while they are dying or dead.
- The "Miss" message does not mean you are missing the actual attack, rather the message is being incorrectly displayed for targets that are already dead.

● Drakania's base weight limit is set higher than intended.
- This issue will be resolved during the maintenance on April 13, 2022 (Wed) 
● Using a Sub-weapon Exchange Coupon to obtain Drakania's sub-weapon "Shard" gives you an item that cannot be listed on the Central Market.
- This issue will be resolved during the maintenance on April 13, 2022 (Wed). Exchange items will be fixed to be listable on the Central Market. 
 Unable to create Shattered Dragon's Malice by heating Dragon Scale Fossil via Drakania's Ceaseless Vengeance skill effect. 
● Equipping the Oblivion outfit causes your character's weapon to be displayed not as intended.
● Selecting the Mountain of Eternal Winter as your starting zone on a Drakania character causes you to be unable to immediately start the Valencia main questline in the following circumstances.

- Upon completing the Skill Preset quest after completing the Mountain of Eternal Winter main questline, Sights of Mediah questline, and Succession questline,

* You can start the Valencia main questline via the following:
1. Complete all the simplified quests in the Balenos main questline.
2. Complete the Skill Preset quest, accept [Balenos] The Start of an Adventure, and complete the Balenos, Serendia, Calpheon, and Mediah main questlines.
- This issue will be resolved during the maintenance on April 13, 2022 (Wed).

● Unable to start Erethea's Limbo with the Forgotten Witch's Token.
- This issue will be resolved during the maintenance on April 13, 2022 (Wed).
● Chat Groups may unexpectedly disconnect you from your selected chat group while you are connected. 
● The 3rd and 5th dye slots of Valkyrie's Hyperion outfit apply dyes to parts of the same area.
- This issue will be resolved during the maintenance on April 6 (Wed) to ensure the 5th dye slot will no longer dye the 3rd dye slot's area (belt and dress). 
● Cannot log in to the Black Desert+ app via Facebook on an Android OS.
- As a result, we've temporarily removed the Facebook login icon.
- You can still log in with your Pearl Abyss email account. 

● The terrain of the Crow's Nest area is not visible on the World Map (M).
- This issue will be resolved during the maintenance on March 30, 2022 (Wed).

● The Item Drop Log's UI sporadically does not function properly.
- Until this issue is fixed at a later date, you can follow the instructions below to resolve it:
1. Close Black Desert and open My Documents > Black Desert > GameOption.txt
2. Change isUseShowLootingPopupMenu = 0 to isUseShowLootingPopupMenu = 1
3. Relaunch Black Desert

● Certain appearances for Tier 4 mounts are not being displayed properly on the list of appearances in the Change Horse Appearance UI.
- Please note that the affected appearances are applied normally when previewed or selected from the list of appearances.
● Setting up a guild drill with the [Guild] Drill Assembly Set may sometimes cause the game client to shut down unexpectedly.
- As a result, we have temporarily disabled the usage of the [Guild] Drill Assembly Set.

● Quests that cannot be accepted are being displayed in the Quests (O) > Main Quest > [II] Black Angel tab.
- The affected quests will be removed during the maintenance on February 16, 2022 (Wed).
● The Product Bundle of 100 Elion's Tears is currently unavailable in the Pearl Shop (F3).
● Certain notices are inaccessible via the in-game Adventurer's Board.

● The directed camera during the Atoraxxion (Vahmalkea/Sycrakea) questline causes you to be unable to control your character.
- Please note that you can go to the Character Selection screen and reconnect to control your character normally.

● The list of server groups in the Guild Base Server selection window is displayed abnormally.

● [Guardian] Black Spirit: Prime: Claw Reveal's PvP damage reduction is improperly applied.
- Please note that the proper PvP damage reduction should be -62.3%, but the current reduction is -35%. This issue will be resolved during the maintenance on January 26, 2022 (Wed).

● Mousing over "Collect Today's Dice" in Black Spirit's Adventure causes the tooltip to keep flashing.
- This issue will be resolved during the maintenance on January 26, 2022 (Wed).

● The loot pick-up speed of certain Tier 4 Polar Bear and Arctic Fox pets are the same regardless of level. ("Pet Command: Agile" the speed is 2.25 seconds.)
- This issue will be fixed during the maintenance on January 19, 2022 (Wed).

● The Server Selection screen displays the list of the servers in an abnormal order.

● The effects of the Fairy's skill "Morning Star" and the Atanis Firefly item are not applied if used with a Berserker.
● Unable to enter certain areas around the Tuir River during the quest "Going Spelunking" when trying to go to the areas to complete the quest.
- This issue will be fixed during the maintenance on January 12 (Wed).

● Dismounting your Alpaca while there is a structure located on the right side of a character causes certain character controls to be unresponsive.
- This issue will be fixed during the maintenance on January 12 (Wed).

● Ice Fishing may sometimes automatically cancel while fishing.
● The Ice Fishing minigame may sometimes automatically cancel.

● Calling your Alpaca will sporadically cause the client to close unexpectedly.
- This issue will be fixed during maintenance on January 5 (Wed).

● The Fughar's Times of Success Volume 1, Chapter 1 objective "Visit the man Fughar met" cannot be completed with Patrigio.
- This issue will be fixed with the end of the event during Dec 29 (Wed) maintenance.
● The Mass Storage Expansion Selection Pack II incorrectly lists the Duvencrune Storage +8 Expansion Coupon as one of its selectable options in the Pearl Shop (F3).
- Please note that the Duvencrune Storage +8 Expansion Coupon is not available in the Mass Storage Expansion Selection Pack II.
● The Fishing EXP Transfer Coupon available in the in-game Pearl Shop (F3) incorrectly displays its discount as 300% instead of 30%.
- Please note that the actual item's price is correctly applied when purchasing the item.
- This issue will be resolved during the maintenance on December 29.

● Holding certain Oasis event items in your inventory causes you to be unable to use Ancient Relic Scroll Summons.
- Please remove the Oasis event items from your Inventory to use the Ancient Relic Scroll Summons.

● The tooltips of the [Oasis] Juice items incorrectly state that they can only be used during the Oasis event period.
- You can still use them normally even after the end of the Oasis event.

● The purchase limits for the items sold by the NPC Baghulas Portia do not reset if your guild occupies Nodes during Thursday/Friday Node Wars.
- Please note that the purchase limits will reset normally starting on Sunday.

● The tooltips of the [Manor] [Halloween] Wanderers Three, [Manor] [Halloween] Jolly Good Shot, and [Manor] [Halloween] Traveling Pumpkins manor items incorrectly state that they can be installed inside the manor.
- These manor items can only be installed outside the manor.

● The three notices pinned at the top of the official website's announcements page cannot be opened.

● Certain Adventurers cannot use the War Vendor when their Guild wins in a Node War while occupying a territory.
- This issue will be fixed during the maintenance on November 24 and compensation will be sent out to the affected adventurers during the maintenance on December 1.

● Activating the "Hide Certain NPCs option" causes the quest NPCs of "The Origin of Mystic Power" and "[Awakening] Bree Tree Ruins" for the [II] The Mysterious Ruins" questline to not be visible.

● Certain items that are supposed to show their creator's Family name are not displaying the name.

● Certain actions (Q) sometimes do not activate properly when controlling the MOD Oog Mk III.

● The item Sturdy Snow White Stone incorrectly displays as Sturdy White Stone in certain quests, dialogs, and item descriptions.

● Certain 2021 Halloween Stream rewards ([Event] Supreme Old Moon Scroll & Combat or Life Box) cannot be claimed from the in-game mail.
-This issue will be resolved during the maintenance on November 10 (Wed).

● Trying to purchase the Mad Scientist Marni's Prop Set I and II causes the message: "This item cannot be used by this class" to be displayed even though the message is not applicable.

● Certain event NPCs in Marni's Spooky Playground are not visible.
- This issue will be resolved during the maintenance on November 3, 2021 (Wed).
● The My Information (P) Journal tab and Guild History sometimes do not update changes.
● Some of the event NPCs in “Marni’s Spooky Playground” are missing on certain servers.
- This issue will be resolved during the maintenance on October 27 (Wed).
● The Kamasylvia territory is shown in [Node War Information] on the World Map (M).
● The tooltip of the Concentrated Red Nose's Aura incorrectly states that you need Concentrated Giath Crystal to obtain Concentrated Red Nose's Aura.

- Please note that the correct method is: Select Heating from the Processing window with Oquilla Earth Crystal x1, Concentrated Red Nose's Aura x30, Concentrated Magical Black Stone (Armor) x50, Concentrated Red Nose Crystal x120, and Memory Fragment x450

● The description of "[Progression] Reach Lv. 62" in the Progression Pass incorrectly states that you can claim a PEN (V) Capotia Ring from the Challenge (Y) window.
- Please note that the correct item that you can claim from the Challenge (Y) window is a TRI (III) Capotia Ring.

● Unable to upgrade the PEN (V) Nouver Sub-Weapon that can be obtained from the [PEN (V) Boss Gear]: The Old Moon Guild's Best Deal questline with the Inverted Heart of Garmoth.
- This issue will be resolved during the October 20 (Wed) maintenance.
● Certain NPCs are not displayed properly after you leave the House of Horrors in Marni’s Spooky Playground.
- Please reconnect after going to the Character Selection screen and the NPCs will be displayed properly.
● The minigame UI when controlling the MOD Oog Mk III for the Red Light, Green Light event in Marni’s Spooky Playground is displayed abnormally.

● We are aware of the issue where you cannot obtain the [Combat EXP +20%] 30 min - Energy Burn buff from the Black Spirit.
● We are aware of the issue where monsters and NPCs don't spawn after entering Sycrakea on the Season Server.
● We are aware of the issue where the exchange button does not appear when talking to Wacky Toshi even after collecting enough samples for Marni's Stones.
- Elvia Marni's Stone and Great Marni's Stones remain unaffected by this issue.
● We are aware of the issue where you cannot complete 'Objective: Sell a Broken Golem's Core' for Chapter Ten of Igor Bartali's Adventure Log.
- Please note that you can complete it normally if you have a Broken Golem's Core in your inventory.
● We are aware of the issue where you cannot accept the [Valencia] Clean Revenge quest of the [Lv. 56 Valencia II] Treasure of Valencia main questline. - Please note that you can accept the quest normally if you have two or more Ancient Iron Coins in your inventory.
- We’ve prepared a coupon containing the “Broken Golem's Core” and “Ancient Iron Coin” for Adventurers encountering difficulties completing the Adventure Log and/or quest.
- Coupon Code: MISS-INGQ-UEST-ITEM / Valid until the maintenance on September 29
● We are aware of the issue where Cadry's Token items that are obtained after the maintenance on September 15, 2021 (Wed) cannot be used for processing the '[Guild] Restoration of Cadry's Forbidden Book' item.
- This issue will be fixed during the maintenance on September 29, 2021 (Wed). 
● We are aware of the issue where the Vahmalkea: Rift Chest that you can obtain as a reward from [Season] Atoraxxion: Vahmalkea contains the 2021 Summer Season item: [Season] Rift's Thorn.
- Please note that while this item can be exchanged through the NPC, any remaining [Season] Rift's Thorn will be exchanged for [Season] Rift's Roots during the maintenance on September 29, 2021 (Wed).
● We are aware of the issue where the “Third Test: Naga, I Want You!” quest for the Shai’s Naga outfit questline is displayed twice, and picking the bottom one causes you to be unable to progress to the next quest. Please note that you can complete the questline normally by selecting the quest that appears on top. 
● We are aware of the issue where leaving some of the Pearl's Blessing rewards unclaimed causes some of the rewards to disappear.
- Please note that the missing rewards will be provided separately at a later date.
● We are aware of the issue where Guild Advisors cannot withdraw items from the inventory of guild mounts.
● We are aware of the issue where two interaction options are displayed overlapping each other when interacting with the Stellagia under certain circumstances during the [Atoraxxion] Forgotten Vow quest.
- This issue will be resolved during the September 8, 2021 (Wed) maintenance.

● [Corsair] We are aware of the issue where the skill 'Elvia: Dark Mists' can be used without an Elvia weapon equipped.
- However, please note that the amount of damage when there isn't an Elvia weapon equipped is different from when an Elvia weapon is equipped. Only normal skill damage is applied. The issue will be fixed during the maintenance on August 25, 2021 (Wed).
● We are aware of the issue where the names of the topic creators are not being displayed on the main community page of the Adventurer's Board.

● We are aware of the issue where the Pearl’s Blessing gauge does not appear properly when purchasing a product with a coupon discounted price that is 1000 Pearls or higher in the Pearl Shop (F3).

● We are aware of the issue where you are unable to delete or change the name of friend groups in the new Friend List.
● [Corsair] We are aware of the issue where your character does not keep sprinting after pressing the Shift key while auto-running.

- This issue will be fixed during the August 18, 2021 (Wed) maintenance.

● We are aware of the issue where the dialogue for certain NPCs and Labao (appears during the [Corsair] Labao on Deck! skill) are displayed in the dialogue screen.

- This issue will be fixed during the August 18, 2021 (Wed) maintenance.
● We are aware of the issue where the Coral Shine Blue Shell Prop Set that you can obtain from the [Event] Choose Your Luxury Prop Box reward does not include the Coral Harp.
- Adventurers who've already selected and opened the Coral Shine Blue Shell Prop Set will be sent the missing Coral Harp to their in-game mailboxes (B) during the maintenance on August 11, 2021 (Wed). Additionally, if you select and open the Coral Shine Blue Shell Prop Set after the August 11 maintenance, you will be able to obtain the Coral Harp normally.
● We are aware of the issue where you can interact with another Adventurer's Campsite.

● We are aware of the issue where a “Failed to restore package file.” error message appears when trying to update the Black Desert launcher causing you to be unable to install the game in certain circumstances.
● We are aware of the issue where opening the F1 menu or Adventurer's Guide causes the game to reconnect in certain circumstances.
- Please note that you can normally use F1 or Adventurer's Guide while staying still.
● We are aware of the issue where several 'pirate scarecrows' are visible in the ocean near Port Epheria.
- This issue will be fixed during the maintenance on August 4, 2021 (Wed).
● We are aware of the issue where the [Event] Be a Server for a Day quest sometimes appears again in the Quest (O) -> 'New Quests' list even if you’ve already completed the quest.
- Please note that you can only complete this quest once a day per Family. This issue will be fixed during the maintenance on August 4, 2021 (Wed).
● We are aware of the issue where the Outlaws of Margoria (Hot Pants) (II) product is displayed in unrelated Class categories on the Pearl Shop.
● We are aware of the issue, where Archer's Glide skill is not being activated when using certain skills right after pressing Tab key while moving forward in the combat stance.
- This issue will be fixed during the maintenance on July 28th.
● We are ware of the issue, where certain skills of Hashashin are not activating smoothly in combo right after pressing Tab key while moving forward in the combat stance.
- This issue will be fixed during the maintenance on July 28th.
● We are aware of the issue where using Corsair’s Wave Breaker skill while having insufficient stamina causes the skill to be interrupted mid-use.
- This issue will be fixed during the maintenance on July 28th.
● We are aware of the issue with Corsair’s Wave Breaker skill where it consumes double the stamina when used.
- This issue will be fixed during the maintenance on July 28th.
● We are aware of the issue where the Adventurer's profile is not displayed if you select the profile while you're on a certain page.
● We are aware of the issue where the time displayed for each time zone (CEST, PDT, EDT) on the top-right side of the forum is shown incorrectly.
- Please note that UTC time is correctly displayed. This issue is scheduled to be fixed on the 7/28 (Wed.) maintenance.
● We are aware of an issue where Grace Lauren's voice-over and quest dialogue are overlapping in the Atoraxxion main questline. This issue will be resolved during the next maintenance.
● We are aware of the issue where the [Mystic] Makalu Outfit Set's Pearl Shop banner incorrectly shows the Awakening Set's banner.
● We are aware of the issue where Shift + Mouse left-clicking certain Loggia tool items displays the Crafting Notes.
(Loggia Fluid Collector and Loggia Tanning Knife)
● We are aware of the issue where the gauge of Black Spirit's Rage shows negative value and often does not change.
- This issue is resolved after you login again.
● We are aware of the issue where the Stable button located on the lower right screen of the World Map(M) does not work at Rock Post.
● We are aware of the issue where furnitures are not visible when installing a certain furniture in the residence.
● We are aware of the issue where the tooltip of the Node Investment Benefit icon incorrectly states that fighting monsters will make the item drop rate +10%.
- Please note that the actual effect is that the +5% Item Drop Rate buff will only apply 10% of the time when defeating monsters.
● We are aware of the issue where the main questline is abnormally displayed for characters that are the recipient of Fughar’s Timepiece.
- Instead of the abnormally displayed quest, you can continue on with the next quest after the most recently completed quest in the Quests (O) -> Main Quest tab.
- This issue will be resolved during the maintenance on July 14, 2021 (Wed). 
● We are aware of the issue where the item description of the [Shai] Coco Gloves is missing the Amity +10% effect.
- The item’s actual effect is properly applied, and the item description will be fixed during the maintenance on July 14, 2021 (Wed).
● We are aware of the issue with Processing (L) - Simple Cooking where only 3 slots for ingredients are available causing you to be unable to cook Cron Meals.
- This issue will be resolved during the maintenance on July 14.
● We are aware of the issue where certain progress bar (gauge) UI elements appear abnormal in certain circumstances.
● We are aware of the issue where you open Black Desert on Steam and the Launcher is asking you for a Pearl Abyss Account
● We are aware of the issue where you launch the game with the Web-Client and you are being asked repeatedly to put in your password.
- Please change the language of the Black Desert Launcher to English and restart the Game in Steam/Web-Client.
- This issue will be fixed in the future.
● We are aware of the issue with Krogdalo's Feather where its item description incorrectly states that it can be used on a Race Horse.

● We are aware of the issue where Corsair’s voiceovers can be heard as if at a nearby distance when Corsair’s Mareca skills are used far away.
● We are aware of the issue where you cannot accept the [Lv. 51] Mediah: The Legendary Blacksmith or [ADV Support] Fairy, Mysterious Companion questlines while progressing through the [Special Growth] Fughar's Memorandum simplified main questline.
- You can complete the Season Pass if you complete these questlines with another character in your Family.
- This issue will be resolved during the maintenance on July 7, 2021 (Wed).
● We are aware of the issue where you cannot exchange Destructive Illusion x15 for Mass of Pure Magic x1 with the NPC O'Arma at Star’s End.
- This issue will be resolved during the maintenance on July 7, 2021 (Wed).
● We are aware of the issue where you cannot exchange Shattered Star Fragment x30 for a Skill EXP +5% (10 min.) scroll with the NPC Manmehan Nesser in Star’s End.
- This issue will be resolved during the maintenance on July 7, 2021 (Wed)
● We are aware of the issue where using Fughar's Timepiece to switch to a normal character while having [Season] Crow Merchants Guild Contribution Certificate I/II in your Inventory causes you to no longer be able to accept the Crow Merchants Guild Contribution Certificate’s daily quest.
- Please note that this issue will be resolved during the maintenance on July 7, 2021 (Wed).
● We are aware of the issue where the [Season] Fughar's Special Timepiece quest that can be accepted by a season character that is Lv. 25 or higher can only be completed with a season character that is Lv. 56 or higher.
- This issue will be resolved after the maintenance on July 7, 2021 (Wed) to allow season characters that are Lv. 25 to complete the quest.
● We are aware of the issue where you cannot obtain the [Corsair] Maretakant outfit from the [Event] Classic Outfit Box (7 Days) that is given to new Adventurers as an attendance reward.
- You will be able to obtain the [Corsair] Maretakant outfit by opening the Classic Outfit box with a Corsair character after the maintenance on July 7, 2021 (Wed).

● We are aware of the issue where the [Event] Black Spirit's Claw included in the New Class Pack: Corsair Edition cannot be used.
- Please note that the unusable [Event] Black Spirit's Claw will be swapped for a usable item during the July 7, 2021 (Wed) maintenance.
● We are aware of the issue with the [Daily] Old Moon Guild Subjugation Request - Waragon Nest quest where the number of monsters listed in the quest summary is different from the actual quest goal.
- Please note that the actual number of monsters that need to be defeated is 2,500.
● [Corsair] We are aware of the issue where the damage dealt by Succession skills is lower than intended.

● We are aware of the issue with the English item description of the [Season] Swell Sea Shell where it incorrectly states Patrigio as the exchange NPC instead of Igor Bartali.
● We are aware of the issue where you can no longer complete the Season Pass if you switch to the simplified main questline after completing the [Boss] Giath, the Goblin Chief quest on the normal main questline.
- This issue will be fixed in the future and the Season Pass will be changed to be completable again.
- Please note that content other than the Season Pass rewards can be accessed normally.
● We are aware of the issue where Cap'n On Deck X skill, the prerequisite skill for Prime: Ocean's Embrace I, is being incorrectly displayed as Lv. 60.
● We are aware of the issue where the main quest line cannot be progressed when deleting Fughar's Memorandum - Chapter 1 item or forfeiting the quest after accepting it.

● We are aware of the issue with the [Daily] Old Moon Guild Subjugation Request - Gyfin Rhasia Temple quest where the number of monsters listed in the quest summary is different from the actual quest goal.
- Please note that the actual number of monsters that need to be defeated is 1,000.
● We are aware of the issue that the Daily Pay for Guild Members was not reset, therefore you are unable to collect the Daily Pay for today.

● We are aware of the issue where characters level 49 and below can fire a ship's cannon.
- Please note that damage is not inflicted by fired shots.

● We are aware of the issue where the name of Krogdalo's Feather is incorrectly spelled as Krogadalo's Feather.
- This issue will be resolved during the June 16 maintenance.
● We are aware of the issue where clicking certain outfits of a different class in the Pearl Shop causes an abnormal notification message to appear.
- Please note that the purchase and function of the product are normal.
- This issue will be resolved during the maintenance on June 16 (Wed).
● We are aware of the issue where upgrading an Enhanced Flame Tower/Big Hwacha that is overlapping another annex building during Node/Conquest War causes the Enhanced Flame Tower/Big Hwacha to disappear.
- This issue will be resolved during the maintenance on June 2, 2021 (Wed).
● We are aware of the issue where trying to upgrade a Barricade, Flame Tower, or Hwacha as a normal or apprentice guild member during Node/Conquest War causes the materials to be consumed and the annex to be removed.
- Please note that Guild Master/Advisor/Officers/Quartermasters/Cannoneers can upgrade these annexes normally.

● We are aware of the issue where [Loyalty] Naderr's Parchment is incorrectly displayed as [Loyalty] Naderr's Band in the Loyalty tab of the Pearl Shop (F3).

● We are aware of the issue where certain guilds that were occupying Tier 3/4 Nodes cannot participate in the Conquest War on May 22.
- This issue will be resolved during the next maintenance, and all guilds affected by the issue will be compensated at that time.

● We are aware of the issue with the [Spring Sale 2] Assorted Coupon Set where the item descriptions of certain coupons do not include the proper information in the Loyalty Shop (F3).
● We are aware of the issue with the [Secret Book] Pilgrim's Steps I where its description incorrectly states that it grants Melee DP +5 instead of Ranged DP +5.
● We are aware of the issue where the Value Pack (90 Days) in the [Spring Sale] Value Pack is listed with the [Event] tag.
● We are aware of the issue where the [Spring Sale] Value Pack's tooltip states the duration as 30 days.
- The actual duration of the Value Pack buff is 90 days.
● We are aware of the issue where an abnormal message is displayed when checking a Stable without any mounts from the World Map (M).
● We are aware of the issue where the Giant Mudster for the Field Boss Rush event does not appear in the Elvia Realm servers.
● We are aware of the issue where the [Sage] Karki, Pavilla, and Canape costumes appear in the tabs of all classes.

● [Sage] We are aware of the issue where using a skill near the closed stone gate at the Ancient Stone Chamber can cause you to move in and out of the quest area during Sage's Awakening questline.
- This issue will be resolved during the maintenance on April 28, 2021 (Wed).

● We are aware of the issue where the “Sale” tag is not displayed under the Ship category in the Pearl Shop (F3).
● We are aware of the issue where the Special Cooking Pack III’s banner image in the Pearl Shop (F3) does not match the actual contents and class.
● We are aware of the issue where the alerts no longer activate after being in Elvia Realm: Biraghi Den for a certain period of time.
● We are aware of the issue where the Trading EXP Transfer Coupon would occasionally malfunction.
- Until this issue is fixed thoroughly, we will be temporarily preventing the item's use and its purchase on Pearl Shop.

● We are aware of the issue where Adventurers who completed the “[Event] Popular Love Boat!” quest during a previous event period are unable to interact with the “Flower.”
- This issue will be resolved during the maintenance on April 14, 2021 (Wed).
● We are aware of the issue where items that are not able to be registered on the Guild Item Rental Storage due to their enhancement levels appear to be registerable.
● We are aware of the issue where some of the additional rewards for the number of rounds completed in Black Spirit's Adventure before its revamp were not sent during the maintenance on April 7th.
- We are currently investigating this issue and will update you as soon as it is resolved.

- Please refer to the [Regarding the Black Spirit’s Adventure Revamp] notice for more details.

● [Sage] We are aware of the issue where walking backwards with a Sage character while continuously attacking barehanded causes an error message to appear.
● We are aware of the issue where the skill effect is not displayed in the skill description of Prime: Ancients' Wisdom V when mousing over the skill.
● We are aware of the issue where the Prime: Rift Chain skill description's 'Super Armor for 1 sec(s) after using skill' text is missing the additional text that the effect is nullified during cooldown.
- Please note that the Super Armor effect is not applied during the cooldown.
● We are aware of the issue where the event period stated on the '[Event] The Best Donkey Trainer' quest description in the New Quest window differs from the actual event period.
- This issue will be resolved during the maintenance on April 7, 2021 (Wed). The event quest will be available until the maintenance on April 14, 2021 (Wed).

● We are aware of the issue where you cannot activate 'Forced PvP Mode (ALT+C)' in the following cases.
- If you equip a copied(tagged) item that is able to be rented out to a guild member.
* TRI (III) and TET (IV) weapons, armor, and accessories that can be sold on the Central Market are able to be rented out to a guild member
- We are aware of the issue where activating 'Forced PvP Mode (ALT+C)' causes you to be unable to equip the items mentioned above.

● We are aware of the issue where the 'Remember me' feature does not properly function when logging in to the game launcher or the official website.

● We are aware of the issue where one of the pets within [April Fools'] Choose 2 Limited Pets Pack had incorrectly listed additional items. As a means of temporary fix, we have removed this Pack from Pearl Shop until the issue is resolved.

● We are aware of the issue where certain horses that were rented out are unable to be properly retrieved after being returned to the owner during the game data transfer.
- This issue will be resolved during the maintenance on March 31, 2021 (Wed).

● We are aware of the issue where the Old Moon Treaty Token (Item Drop Rate) buff is only obtainable by setting up an OTP rather than both the OTP and PC registration service.
- This issue will be resolved during the maintenance on March 31, 2021 (Wed).

● We are aware of the issue where restarting the game or going to the server selection screen after changing servers causes the server change cooldown to not be displayed. Additionally, selecting a server other than the server you were previously connected to in this state causes the game to suddenly shut down.

- If you experience this issue, we ask that you try connecting to your previously accessed server until the server cooldown is finished.

● We are aware of the issue where Maehwa's Petal Bloom skill add-on is applied as Flow: Moonlight Dash's add-on.
- This issue will be resolved during the March 24 (Wed) maintenance.

● We are aware of the issue where you cannot hear the sounds when directly adjusting the Velocity of Notes in the Compose screen.
- You can hear sounds normally by using the Velocity function at the top-right of the Compose screen to input Notes.
- This issue will be resolved during the March 17 maintenance.

● We are aware of the issue where the skill command tooltip is displayed abnormally when viewing the Skill window with the gamepad mode activated.
● We are aware of the issue where the [Event] Black Spirit's Illusion quests cannot be accepted.
- This issue will be fixed during the March 10, 2021 (Wed) maintenance.
- The Distorted Illusion in the Altar of Blood event will be extended until March 17, 2021 (Wed) maintenance.

● We are aware of the issue where playing an instrument causes the appearance of other Adventurers' instruments to no longer be visible.

● We are aware of the issue where the Value Pack's English tooltip is not reflecting the recent buffs to the item.
-This is just a display error. The new buffs are still working as intended.
● We are aware of the issue where you cannot enter the chat group.

● We are aware of the issue where the items listed in the tool tip description of the Black Spirit's Thank You Bundle is incorrect.
- Please note that the correct item(s) included in the [Black Spirit's Thank You Bundle] are as follows:
* Lovely Pomi Seal, Cron Stone x1000, Main Weapon Exchange Coupon, Sub-Weapon Exchange Coupon, Awakening Weapon Exchange Coupon, [Event] 2.25 Enhancement Aid Kit, Combat/Skill EXP Exchange Coupon, [Event] Character Name Change Coupon (7 Days), Family Name Change Coupon (7 Days), Mount Skill Change Coupon x2, [Event] Artisan's Memory x5, Valk's Cry x5, [Event] Enhancement Help Kit II, [Event] Shakatu's Luxury Box, [Event] Shakatu's Rarity Box

● We are aware of the issue where the expiration dates displayed for in-game mail sent after February 24 maintenance may differ from the actual expiration date/time depending on your PC’s time zone.

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