Launcher with white screen can´t loggin
2 mai 2024, 23:03 (UTC)
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Dernière modification :
2 mai 2024, 23:03 (UTC)
# 1
Hello,
after 4 months of playing the game without any problem, today the updater shows in full white screen so i can not log in. Any idea on how to solve this? I already updated my windows and grafic card drivers.
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Lv 62
Emeritus3
Dernière modification :
3 mai 2024, 05:05 (UTC)
# 2
On: May 2, 2024, 23:03 (UTC), Written by Emeritus33
Hello,
after 4 months of playing the game without any problem, today the updater shows in full white screen so i can not log in. Any idea on how to solve this? I already updated my windows and grafic card drivers.
Did you do a full file repair? also, you may want to revert drivers to your prior version
Dernière modification :
3 mai 2024, 13:24 (UTC)
# 3
Publicado: 03 may. 2024, 05:05 (UTC), Autor: Columba
Did you do a full file repair? also, you may want to revert drivers to your prior version
Yes i did a full repair and the problem persists, the problem started before updating the drivers, i already sent a ticket to support asking for help.
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Lv 62
Emeritus3
Dernière modification :
10 jour(s)
# 4
If support has not yet solved the issue, a white launcher usually means that the launcher doesnt detect your graphics card. You can try to do a reinstall of your drivers using DDU to remove any traces of the old install. I hope this helps.
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