Hello Adventurers,
We greatly appreciate your patience in this matter and apologize for the long awaited response. After reviewing this situation, we concluded that intentionally retrieving guild items from guild storage to disrupt other adventurer's gameplay is against the Operational Policy.
We will continue to take action on similar situations after reviewing all the information available to us.
Thank you for your time.
Kind Regards,
Black Desert Team
No in-game changes have been applied to prevent that disruptive behavior itself from happening again, and I haven't seen a change in the operational policy for what constitutes disruptive gameplay or what can be done about it. The primary user that exploited these game features to be disruptive to others was banned months ago because the behavior was already considered a punishable violation, that user then appealed and had their ban reduced from permanent to one year despite their history of various infractions and repetition of this specific behavior, and any other user can still intentionally disrupt gameplay by removing or deleting items from guild storages. That behavior will obviously continue to happen to various guilds, whether the source is the banned user or any other person trying to be disruptive.
Nothing extra has been done for the benefit of the BDO community here, nor has a step been made to to resolve the design flaws in the Guild Storage system that allow for this disruptive behavior in the first place. The only result demonstrated here is that players are going to continue to be held responsible for self-policing the operational policy by reporting disruptive users, as they already were. What exactly has been applied that counts as a resolution to this feedback thread? Why is this thread marked "Applied" in the forums as though a change has been applied to the game? In the interest of transparency, does this simply mean that going forward the expected resolution to this problem repeating itself is to increase the workload of the support team instead of resolving the in-game portion of the problem?
Am I missing something? The behavior was already considered a violation of your operational policy because the terms of disruptive gameplay were already broad to serve on a case-by-case basis. On the other hand, Support Recovery Policy still states this: "Even if items and/or silver in guild storage are accidentally or intentionally lost by a guild member, they cannot be recovered." The factual state of things here is still that, per policy, nothing will be done on behalf of robbed guids to restore stolen items, and players reported for disruptive gameplay may or may not be penalized for violation of operational policy on a case-by-case basis, if and when support decides to do so upon review of a report. The public policy has not been updated in line with marking this feedback thread as resolved.
I am glad that you appreciate our patience here, but we would also really appreciate an actual change being applied to the game, instead of the issue being obfuscated and stated as resolved while simply stating that your customer support ticketing structure will continue operating within the existing bounds of the policy.
They say be careful on who you let into the Guild...
All are random unless family, and even them random
I have a google forum where I ask questions and have the ability to get referals or check things, and yet some randoms still get passed it, then and interview,
and yet, they come in and steal and leave.
has happened recently with a trace, but We can not tell you what we are doing "nothing" and will investiage.
they do not care the game is broke, and is why I am no longer spending game money
agree, change something
Update 2023-01-18:
This is not Just a Sailing Guild Issue, this is an issue that affects all guilds who store anything im Guild storage.
Unless it says "Officers or above" an Apprentice can clean you out.
Elelaphant Gear,
Siege Gear
Drill Gear
Seals
Chests
everything
Like a Guild Bonus, an Apprentice does not get Paid, however Apprentices can enter a guild, they can open and remove items from Guild Bank.
The items below are then processed into Sellable Items on the Market Place.
Guild Leader
Advisor
Officer
Member - Can be retrieved from guild storage by: Guild Member or higher
Apprentice
- [Guild] Ocean Stalker's Skin
https://bdocodex.com/us/item/9981/
- [Guild] Hekaru's Spike
https://bdocodex.com/us/item/9978/
Processed Items
https://bdocodex.com/us/item/4084/
- Margoria Dark Iron
In-game market price:
NA: 700,000In Stock: 0
EU: 700,000In Stock: 0
NA Console: 700,000In Stock: 0
EU Console: 700,000In Stock: 0
Buy price: 150,000
Sell price: 15,000
https://bdocodex.com/us/item/4267/
- Black Gold Ingot
In-game market price:
NA: 1,310,000In Stock: 116
EU: 1,310,000In Stock: 391
NA Console: 1,310,000In Stock: 5
EU Console: 1,260,000In Stock: 20
Buy price: 200,000
Sell price: 20,000
There have been Many tickets over this, ALL IGNORED for too long.
All we will look into this, If this was KR, the person(s) would have been Dealt with for foul play by now.
We are Told as Guild Leaders we need to be careful on who we add into our guilds, How does that work if people pay for a name change every week?
We can look and ask for referals, but people lie.
They join, steal, process and leave.
**
it has been brought to my attention that the [Guild] Titanium Stud ( guild elephant gear ) is also listen as Member and above for Guild Crafting and has also been removed by processes like this.
Many non monitary items can be removed and have been
Timestamp of original Post, and no change, we the Guild Leaders are still waiting
My guild has basically been on a recruitment freeze since my post almost a year ago.
Other than ppl we personally know or have met via other games.
My guild has basically been on a recruitment freeze since my post almost a year ago.
Other than ppl we personally know or have met via other games.
Sad that it has come to that
ive made a post damn near begging for the guilds the ability to make there own Allows, denied permissions ie like in star trek online for example if your X rank you cant touch ANYTHING in the bank/invite people even speak in fleet chat etc etc. As that would make controlling anything ion your guild 4xs easier, make ranks have a damn meaning right now ranks like Quartermaster? Useless Officers?? Damn near useless. We need a revamp of how, what guilds are In BDO period
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