We have reached a point of gearing and enhancment where everything is achievable to the consistent and persistent adventurer. If a new players comes into the game, and asks how do I get an item, there is always an answer minus one exception... alchemy stones. The state of this slot in the gear wheel has been egregiosly ignored and the little we hear from devs has been nothing short of shallow excuses. 

First and foremost, the supply of Vell's heart and how you obtain it is not on par with the increase of new players that BDO has potential for. It is a fundamental upgrade and should not be as rare as it is. With the exalted system that is in place, and no way to retain the value when swapping from a khan's heart destruction to a vell's heart, you have shown the players disrespect for their time and commitment on upgrading their alchemy stone. I ask for 1 of 2 things if not both. 1. Increase the supply of vell's heart or increase the amount of vell spawns on a weekly basis. There is no reason, in the current state of the game, that vell shouldn't be spawning 4 or 5 times a week if the rate of vell's heart drops were to stay the same. This item should not seem unachievable to a new player or completely steeped in market RNG. 2. Allow players to get a full refund when removing their blessed soul fragement from their alchemy stone. This alone, will allow players to invest first in the Ator's power stone, then into a Khan's heart destuction, followed by Vell's heart, and then eventually will allow them to enjoy the upgrade of a resplendent alchemy stone. 

Secondly, the current system for creating late game alchemy stones has been ignored for far too long. I have put off writing this post simply because of Choice being vocal about it and hoping that if anyone were to be listened to, it would be him. Unfortunatly, even the complaints of one of your most successful partners, and arguably the face of the game, has fallen on deaf ears. I speak for many adventures when I say, the alchemy stone enhancement system is an awful experience for anyone and everyone that has ever put in even a sliver of time or currency into it. There is absolutly nothing wrong with Resplendent, Splendid, and Shiny alchemy stones being as rare as they are. All I ask for is a less click intensive system when enhancing them. There is no problem with the cost. There is no problem with the probability of success. The largest and only problem of the system is the amount of inputs that is required to even attempt to create these items. What I would like to see in the future, is the ability to load in large quantities of the materials for charging the stone as well as the black stones for enhancing them. From there, every click should be both charging the stone and clicking for potential enhancement. Let us put in our materials into a single window and go to pound town on the enhancment button.

I hope and pray that this system will finally, at the very least, be acknowledged at the upcoming calpheon ball. 

What is a problem with vell? It's easily buyable on marketplace, there is 30 of them right now in the market.

End game alchemy stones - yes, process of making them is incredibly annoying. They should somehow automatise most of it. 

NA has had preorders at max price for over a year now with the exception of the 2 events last November and December when the supply was artificially increased despite the fact that the daily sold hearts are 3rd highest at 12 only behind EU and KR at 15. 

The main problem is BDO itself mate, your progression should not be gatekept by RNG. The problem is you could be a veteran player and go to every single Vell Spawn for a year and not get a single heart/ concentrated magic meanwhile a new player who goes to Vell for his/her very first time and gets the drop. That is the problem with the game, and the solution of "just buy off the mp" isn't always viable ue to; (lots of preorders/ lack of availibility) **your chance of getting the item is then influenced again by RNG if these factors are in play**. There needs to be more linear ways to progress in the game rather then just grinding silver. A player's time and dedication should not be disregarded nor their progress determined by luck or lack of it. 

Cheers