Black Desert beginnt in Kürze.

Das Spiel wird gestartet, wenn Ihr den Launcher installiert habt.

Installiert den Launcher, um das Spiel zu starten.

Sollte der Launcher bereits installiert worden sein, wird das Spiel gestartet.
Startet den Launcher manuell, wenn er sich nicht automatisch öffnet.

Installation-Guide

1 Ladet die Datei BlackDesert_Installer_NAEU.exe herunter und installiert den „Black Desert“-Launcher.

2 Bitte startet das Spiel, sobald die Installation beendet ist.

Forum

UTC 6 : 49 13. Jun 2024
CEST 8 : 49 13. Jun 2024
PDT 23 : 49 12. Jun 2024
EDT 2 : 49 13. Jun 2024
Region Issue
19. Mai 2024, 21:07 (UTC)
785 4
Zeitpunkt der letzten Änderungen : 28. Mai 2024, 00:15 (UTC)
# 1

*EDIT: I have lost 10 days of my season pass and missed the 90% sale on the game pass waiting for support to resolve my issue... I already submitted my identity verification... I just want to purchase the game. T-T


I'm from the US, presently in Pakistan with my fiance. Returning soon... I made new accounts for both of us and she's been really enjoying the game. Well, during account creation I set our region of residence as "Pakistan".... Big mistake, apparently. Our free trials just expired, I go to buy the game, and I get a notification that there are "no payment options available for your country." Like, what the heck? Why would that be based on your "region of residence?"

Even if I log in on my PC in the United States, I still can't purchase because despite being on NA/EU servers, the system is acting like I don't have Paypal or an American credit card. It doesn't even show me a place to input payment details.


So now we're locked out of accounts we've already poured hours into, characters we like, names that were painstakingly chosen - and are now IN USE - and I can't even buy the bloody game.
She's going to be broken because it looks like we've wasted so much time, and I'm furious. Worst of all there's A SALE going right now.  I can't even change the bloody region of residence in my profile settings, it's locked.

Zeitpunkt der letzten Änderungen : 19. Mai 2024, 21:25 (UTC)
# 2

People move.. I don't understand why "region of residence" isn't a setting that can be changed, especially if that setting functions as a paywall. 
Why the hell would you even let someone make a trial account in a country where you give them no means of actually buying the bloody game. 

Zeitpunkt der letzten Änderungen : 20. Mai 2024, 09:39 (UTC)
# 3
Hello Broken1,
 
If you contact our Customer Support Team we can change the Residence information of your account to the US so you can use other payment options: https://support.pearlabyss.com/blackdesert_naeu/
 
Kind regards.
Zeitpunkt der letzten Änderungen : 23. Mai 2024, 20:32 (UTC)
# 4
On: May 20, 2024, 09:39 (UTC), Written by [CM]Cadry
Hello Broken1,
 
If you contact our Customer Support Team we can change the Residence information of your account to the US so you can use other payment options: https://support.pearlabyss.com/blackdesert_naeu/
 
Kind regards.

Thank you. I have contacted them, but they have taken so long to do anything since I submitted the ID form that I ended up missing the 90% off on the game pass...
It has beeen days since my fiance and I were able to log in. It's still not fixed.

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