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Install the Black Desert Launcher if the game doesn't start.

Install the Black Desert Launcher to start the game.

The launcher will appear if it's installed.
If it doesn't, try to run your downloaded launcher.

Install Guide

1 Run BlackDesert_Installer_NAEU.exe to install the Black Desert launcher.

2 Start the game once installation is complete.

Forums

UTC 12 : 53 Apr 29, 2024
CEST 14 : 53 Apr 29, 2024
PDT 5 : 53 Apr 29, 2024
EDT 8 : 53 Apr 29, 2024
#Community Support
Client down
Jun 23, 2021, 04:16 (UTC)
2849 21
Last Edit : Jun 23, 2021, 04:48 (UTC)
# 11
On: Jun 23, 2021, 04:46 (UTC), Written by 黒死神

[Notices] Launcher Login Issue

At least they know about this issue...

On: Jun 23, 2021, 04:47 (UTC), Written by Happy

"Greetings Adventurers,

We are aware of the issue where Adventurers are unable to log in to the game following the scheduled maintenance on June 22, 2021.

We are currently investigating the issue and will update you on the website as soon as the issue is resolved."
https://www.naeu.playblackdesert.com/de-DE/News/Detail?groupContentNo=1256&countryType=de-DE

So atleast they know about it allrdy :)

Thanks to the both of you for taking the time to post that link, you have my gratitude. 

Last Edit : Jun 23, 2021, 04:48 (UTC)
# 12

Nothing works fine!

Everything "laags"

Launcher need 3-4 Trys to Work and after Start the Game it Closed because no "Account Informations" .

EU

Last Edit : Jun 23, 2021, 04:53 (UTC)
# 13

If already logged..... WHY!?!?!?WHY?!?!??

Last Edit : Jun 23, 2021, 04:57 (UTC)
# 14

Did nobody tell them you're supposed to test these things before releasing them into production?

Last Edit : Jun 23, 2021, 05:00 (UTC)
# 15

Should work now.

"Adventurers, we've resolved the launcher login issue as of 4:53 (UTC).

You can now access the game normally.


We sincerely apologize for the inconvenience.
Thank you for your patience."

Last Edit : Jun 23, 2021, 05:04 (UTC)
# 16

Finally logged!

Last Edit : Jun 23, 2021, 05:04 (UTC)
# 17

Seems like youre able to get past the login now but it is still very laggy.

Last Edit : Jun 23, 2021, 05:06 (UTC)
# 18
Écrit le : 23 juin 2021, 04:57 (UTC), par : xspearmint

Did nobody tell them you're supposed to test these things before releasing them into production?

Nothing is broken, login server is overloaded with too many players.

 

Speaking of which, where are all the clowns screeching dEaD gAeM now.

Last Edit : Jun 23, 2021, 05:14 (UTC)
# 19
On: Jun 23, 2021, 05:06 (UTC), Written by Smileybones

Nothing is broken, login server is overloaded with too many players.

 

Speaking of which, where are all the clowns screeching dEaD gAeM now.

Obviously not the case since this doesnt happen every maintenance.

Last Edit : Jun 23, 2021, 05:18 (UTC)
# 20
Écrit le : 23 juin 2021, 05:14 (UTC), par : Korvgubben

Obviously not the case since this doesnt happen every maintenance.

What you said has nothing to do with any relevant point to a supposed broken feature.

 

Server are overloaded, when this happens many users can't connect until the overload is done. This is expected server behavior.

 

If anything login server isn't tailored for such a load, but this isn't a thing anybody is able to test in a pre-production environment.

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