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UTC 2 : 51 May 18, 2024
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#Gameplay_General
Pearl Shop Update not applied ?
Jun 23, 2021, 05:23 (UTC)
1489 11
1 2
Last Edit : Jun 23, 2021, 05:23 (UTC)
# 1

I see none of the new pearl shop updates after I logged in.  Very bad maintenance. 

Last Edit : Jun 23, 2021, 05:33 (UTC)
# 2

Yeah was looking for the character slot but no dice. Not gonna buy it without the discount. 

Last Edit : Jun 23, 2021, 05:34 (UTC)
# 3

Just wait for server reset and then it will apply

Lv Private
Ehrleya
Last Edit : Jun 23, 2021, 05:57 (UTC)
# 4
On: Jun 23, 2021, 05:34 (UTC), Written by Evellein

Just wait for server reset and then it will apply

What do you mean server reset? When is that ?

Last Edit : Jun 23, 2021, 06:06 (UTC)
# 5

They announced on in game chat that at 9:00 UTC we will receive it, nice.  

Last Edit : Jun 23, 2021, 06:56 (UTC)
# 6

Good that discount will get me two slots than I'm done and using loyalties from now on lol

Last Edit : Jun 23, 2021, 08:30 (UTC)
# 7

Hey :)

 

The Pearl Shop should be updated at 9:00 UTC. Restart your game after that time!

Last Edit : Jun 23, 2021, 08:38 (UTC)
# 8

oh so there was supposed to be a discount on the character slot which i just purchased?

 

Way to go PA. waste my moneys

 

[CM]Cadry Can I get those pearls back?

Last Edit : Jun 23, 2021, 08:55 (UTC)
# 9

If you did not use the item, you can request a refund to our Customer Support team. Contact them »Here«!

Last Edit : Jun 23, 2021, 10:11 (UTC)
# 10

Well the character slot item was already used and I made the corsair a couple of hours ago. So I guess PA stands by its no refunds policy for items that have already been "used". I worry that if PA does give me a refund they will ban my account completely like I've heard about a user recently who PA refunded some money without his permission and then banned him for it. I knew what I was spending my pearls on, it just happened that the Pearl store had not applied the discount at that time, which is PAs fault for not updating the store when they updated the game asking me to create the new character.

 

"announced on in game chat " That is very poor messaging to your customers.

 

- I have submitted an inquiry -

 

Its strange to me that PA would add in a clause for an in game item that doesnt actualy exist in real space and thus cannot realy be used in the physical sense, only data in a game has changed. 

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