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Install the Black Desert Launcher if the game doesn't start.

Install the Black Desert Launcher to start the game.

The launcher will appear if it's installed.
If it doesn't, try to run your downloaded launcher.

Install Guide

1 Run BlackDesert_Installer_NAEU.exe to install the Black Desert launcher.

2 Start the game once installation is complete.

Forums

UTC 17 : 27 May 22, 2024
CEST 19 : 27 May 22, 2024
PDT 10 : 27 May 22, 2024
EDT 13 : 27 May 22, 2024
#Community Support
Account deleted 3 days ago?
Jul 5, 2021, 19:47 (UTC)
669 4
Last Edit : Jul 5, 2021, 19:47 (UTC)
# 1

I did the account transfer in March, BEFORE May 31st, I cant stress that part enough. I logged onto my account 4 days ago fro the first time since the account transfer. Then when I try to play again, my account has been mysteriously deleted (even though i have confirmation emails from the SUCCESSFUL account transfer) and from logging on for the first time in a while. On top of that, the game is also refusing to run from my hard drive and is insisting that it be re-downloaded onto my SSD. I checked and Steam is set up to download to my hard drive and not my SSD. Not sure what kind of wacky stuff is going on but I would definitly like some help.

Last Edit : Jul 5, 2021, 20:08 (UTC)
# 2

There was some issues with players playing from non EU/NA regions. Maybe you are like them?

244 4634
Lv 62
Hnnie
This was hidden by admin due to the reports it has received.
Last Edit : Jul 7, 2021, 04:58 (UTC)
# 4
On: Jul 5, 2021, 19:47 (UTC), Written by LustyDouglas

I did the account transfer in March, BEFORE May 31st, I cant stress that part enough. I logged onto my account 4 days ago fro the first time since the account transfer. Then when I try to play again, my account has been mysteriously deleted (even though i have confirmation emails from the SUCCESSFUL account transfer) and from logging on for the first time in a while. On top of that, the game is also refusing to run from my hard drive and is insisting that it be re-downloaded onto my SSD. I checked and Steam is set up to download to my hard drive and not my SSD. Not sure what kind of wacky stuff is going on but I would definitly like some help.

Please contact customer support by clicking the Support button at the bottom of the page.

4 129
Lv Private
Andaro
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