Black Desert will begin in a moment.

Install the Black Desert Launcher if the game doesn't start.

Install the Black Desert Launcher to start the game.

The launcher will appear if it's installed.
If it doesn't, try to run your downloaded launcher.

Install Guide

1 Run BlackDesert_Installer_NAEU.exe to install the Black Desert launcher.

2 Start the game once installation is complete.

Forums

UTC 8 : 41 Apr 29, 2024
CEST 10 : 41 Apr 29, 2024
PDT 1 : 41 Apr 29, 2024
EDT 4 : 41 Apr 29, 2024
#Community Support
Region problems?
Feb 27, 2021, 18:55 (UTC)
2266 5
Last Edit : Feb 27, 2021, 18:55 (UTC)
# 1

I can't start game after transfer to PA (javascript alert - access denied), I could not even login to pearl abyss website, when I click on login and select steam it just returns me to home page, but if I use VPN everything seems fine, I did not try to play game on VPN because it would be extremly laggy.

I transfered my account to PA and my region is Serbia so that does not seem to be problem, anyone know fix for this?

Last Edit : Mar 1, 2021, 15:56 (UTC)
# 2

Your region is supported by the services of PA, so being unable to play because of that is out of the question.

 

I would say for you to contact support, but they are busy trying to reply to support tickets right now.

 

Perhaps, you could elaborate more of your problem here? By this time, it could've been fixed already, but I don't know for sure.

 

See you soon!

Lv Private
Gyush
Last Edit : Mar 1, 2021, 21:30 (UTC)
# 3

Well it seems it's global steam problem, alot of players from different countries that are supported (Germany, Canada, Slovenia, Poland, etc) can only play or login if they are using VPN (I'm currently using VPN to login to website), I sent ticket but they are under heavy work right now due to transfer so no luck. Patience is key here it seems :)

Last Edit : Mar 2, 2021, 19:40 (UTC)
# 4
On: Mar 1, 2021, 21:30 (UTC), Written by Kole

Well it seems it's global steam problem, alot of players from different countries that are supported (Germany, Canada, Slovenia, Poland, etc) can only play or login if they are using VPN (I'm currently using VPN to login to website), I sent ticket but they are under heavy work right now due to transfer so no luck. Patience is key here it seems :)

Got it!

 

Really hope it gets resolved soon!

 

P.S.: I've had an issue yesterday on steam too. Reloged everything and all gucci, though.

Lv Private
Gyush
Last Edit : Mar 3, 2021, 02:24 (UTC)
# 5

I can't log in to the US servers and I'm in the So. California region. I can though via the servers in Europe/Spain. I can't figure it out :(

Reply

Feedback

Share your feedback and suggestions to help us develop Black Desert.

last
Search results will display posts in increments of 10,000.

We use cookies, with your consent, to customize content and advertising.
More information