Hi!
We just got a new code "BDOW-ITHA-MDFS-R21!" and as usual I post it onto discord for my friends while writing down a note on the rewards before copying it from discord into BDO to verify the spelling (in case I made an error).
Here's how I did it.
1) I saw the code posted in group chat within BDO
2) I opened discord, wrote the code down (without pressing ENTER)
3) Copied what I had written and pasted it into BDO's "Use Coupon" within the game. I didn't notice it at first but the code didn't work and instead I got the message to enter the coupon again so I did and while looking I saw how it spelled "BDOW-ITHA-MDFS-R21", basically missing the final "!".
4) I tried pasting the code into other places and there was no problem at all, it was all there.
I also tried copying the code from other sources (such as Notepad). Same result. I didn't paste the !-symbol at the end.
I really hope I'm not breaking any rules by posting the code here (I find the code relevant both for devs as well as other players who want to investigate and share their experience with it) and it's already available by people sharing it in world chat, group chat (and various code collection web sites) etc so I figure it'd be fine, if not, please correct me.
The code was still fine, it only gives the error message there, which is strange or confusing, misleading enough.. i tried it 3 times, and afterwards i checked my mail-box if anything arrived, even tough i got the error messages.. and what happend? i received the rewards.. so no problem for me.. but yeah its misleading this small issue..
probably its only with the code from yesterday with the bdowithamdfsr ect.. that was the one i got problem message, but still i got the rewards..
so maybe its because of the exclamation mark, what makes it unable to get fully pasted/copied in the game..