Yesterday i discussed with a officer of a different guild, that the game sadly still cannot convince new and/or returning players to stay more attached to the game BDO.

Some of my thoughts and reasons, why it is so, is following:

- insane amount/mass of informations after the loadup screen, when you start in Ancient Stone Chamber/Balenos after character creation

- overcomplicated chat-windows and UI functions

- lack of explanations on certain functions, buttons, etc. on the whole UI and the Menu.

- way too many popups after the start of the game

This instantly leads for many new players, especially players who are used to play casual and/or those who never played a MMO, to a immediate cut-off movement or ignore-mindset. Many of new players want a game to be simple from the start and getting more difficult with increasing progress in the game.

When i started with the game in March this year, i first needed probably 2 hours to figure out, how everything works in the interface and UI, until i was just lets say "almost" ready to start. It took me another 1 week or more, to understand chat-functions, to set up the UI. And it took me maybe another 2 months with completition of the mainquests two times, until i understood which items are important and which not. 

I clearly see it as a huge DISADVANTAGE for the community and the company, when the game starts already so harsh, with so many informations, and not giving any lead on things which are important, and which are not.

Instead you, as a new player, need to research every single function by yourself through the internet. Which i find, is clearly the wrong way, to make a game user- and new-playerfriendly, hence it creates fear and refusal to continue playing the game for most people who are new in this environment, especially to those, who have not that much time or inspiration to sit a full day on the PC, to figure out how the game afterall is to be played with all the informations, functions, etc. 

It is no help for a new player, when he has to look in the internet or youtube how the game works, as soon as he is on the startup screen/location and sits on a full load of informations with no explanations. 

Pearl Abyss!

I have seen already plenty of games in the past, where the developers let the new player see how the game works, as soon as players started with the game after character creation, they showed what has to be done or what is important and what not. And those things were simply done through small first intros, before or after the Main-Quest intro started. 

Here (in BDO) there is a big lack for that, a introduction a tutorial about the UI, Quests, different Game-servers, the Gameconcept, the weekly Updates, the Website, everything.. If that things are already explained in a friendly-not stressful intro, than everyone will feel more easy to start the game as soon as he is landing at the Ancient Stone Chamber with his/her newly created character.

Nobody wants to read in a game for many hours every explanation of buttons functions, UI, etc. 

If you feel so bad on doing that, at least ask someone of the professional streamers who are your partners, to put effort in doing a simple intro-explanation on how to do, how not to do, how to start, whatsoever.. AND THIS HAS TO HAPPEN INSIDE THE GAME, not OUTSIDE THE GAME, NOT VIA GOOGLE AND NOT VIA YOUTUBE.. it needs to be fully made professional tutorial which is implemented in the startup screen, with the option to skip the intro/tutorial. 

With this i see it as the first step, to welcome new and returning adventurers and to give them time, without them spending hours of research through the internet or research through your written guides (who probably many of the new players don´t even know how to find)..

so please..

make a professional intro/tutorial video, implemented in the game, after the character creation.. 

for the sake of every new and returning player!

special thanks go to Aaarrrghhh from the SchwarzeLegion -guild, who convinced me in taking a first step for bringing this issue up

Yeah the game is full of annoing and pointless popups and spam, and it was reported countless time in the last 5years, but PA's vision is having their game look like a shitty mobile game.

Me personally it totally disturbs all those popups and crap, but that doesn´t matter, as long as the company is giving a helping or advising video or just anything to make life for new people in this genre MMO or especially in this game BDO easier.

To really explain them on-hand what is needed, what is important to know, what is not-important, and so on, it would be really great to have something like that.

So many streamers make aside of their streaming incredible quality tutorials, PA should do that too and implement it in a simple made tutorial as soon as u start with your newly created char.

They can pop thousands of popups and stuff, but they should at least explain it, what everything on the screen in the game does.

They can also highlight the specific function ingame with a small ingame-video which explains it, whatever.. at least they should do something about.

If they continue add more crap and more and more information without any explanation if it is important or not, none of each of the new players out there will stay long, nobody wants to invest hours of research on how to find out, how some functions work and what some settings and buttons are for. And if its possible to remove the popups or not and what he can expect from the gameplay. This will save days and weeks of endless research.

It totally sounds stupid with giving someone that tutorial, but most people simply nowadays are stupid on games, not because they are dumb or not smart enough, it´s because they got overwhelmed with the amount of information and their brain is in stop-mode (too much).

Probably most people in the BDO community have a full-time job.

And to explain than a new player, (who is working 7 hours a day, after he/she came home from work, and starts to sit infront of the newly bought BDO, full of excitement) you gonna research now yourself all functions and ask people around on the server how things work (if you are even able to use the chat-function correctly - trolololo), before you even finished explaining that to someone new, that he has to do it all by himself, he probably will smash you the game in your face and ask for a refund.

Any additional ideas?

Post #2 pretty much summarize the idiocy of this community: They beg for more info in the name of BDO being more new players friendly yet manage to cry about informational features.

Actually, most of what you suggest is already documented in the ingame wiki, but geniuses such as poster #2 would cry if they dared advertising the wiki to their players.

Here's what happens when you press F2:

To not disrespect your well thoughtout and written post, I didn't delete anything in my rebuttal.  I do agree that BDO should offer more easy-access in-game tutorials (like the one Smiley presents here).  But I would like to touch upon one point you made, make a rebuttal, and see where it goes:

"Instead you, as a new player, need to research every single function by yourself through the internet. Which i find, is clearly the wrong way, to make a game user- and new-playerfriendly, hence it creates fear and refusal to continue playing the game for most people who are new in this environment, especially to those, who have not that much time or inspiration to sit a full day on the PC, to figure out how the game afterall is to be played with all the informations, functions, etc. 

It is no help for a new player, when he has to look in the internet or youtube how the game works, as soon as he is on the startup screen/location and sits on a full load of informations with no explanations."

I have to argue that this sense of "player agency" in researching things, self-absorbing information, having that sense of "Adventure" and "discovery", is one critical part of the "Sandbox" genre.  Whether BDO is or is not "sandbox" is up for debate, and not what I'm trying to get at -- my point being, that forcing players to "figure sh** out on their own" is one thing that makes a Sandbox game, a sandbox game.

The game's come a long way since 2015 / 2016.  So many new features, explanations, and hand-holds.  BDO players creating guides and posting them online...which I think is great because it fosters a type of inter-connectedness between players and sense of community.  The information is out there.  Gone are the days of not knowing how failstacks work (no % chance shown), not knowing exactly what "Additional Monster AP" meant when looking at gear items (stats weren't shown in those days, just vague descriptions), not knowing a lot that we can easily figure out now via a simple Google search.

So to me, it's not so much the lack of information given by the game that makes players quit, it's because the lack of "player agency" / motivation / drive / curiosity in those players who quit, mostly.

+1 for more easily accessed information.  Although, I think Smiley's suggestion, and Google / YouTube, are more than enough as is.

I think you didnt got the point on my forum post. 

I already stated, that its all writen. But nobody from the new players, which i think most of them are casual or people who have not enough time to google sh*t on the internet, they just want to play.

It´s not like everybody outside of the new players (compared to the few of us forum freaks here) has enough time or motivation to google hours or weeks how something works in that game. That is not how it should be. 

If you want to grow the community on a stable base and to make it accessable for everyone (everyone includes: fulltime workers, parents, at-home nurses, disabled people, etc. and more), it has to have also noob-help-factors, such as a simple full intro ingame tutorial (doesnt matter if it is a full cut-intro, or simple to click on videos for each UI element or also on how the weekly updates, patchnotes, events, etc. work out)

I can tell you, that probably 80% of each of the new players don´t know any of that stuff, what you expect of them to know. Neither they have time/patience to look weeks for crap, written in a insane amount information of wiki text of BDO, which also nearly only 10% of the community is using. 

Btw. a brain cannot get even understand that information of written amount, without even reading it multiple times first. The best educational way is in conversations/texts/videos, etc. all combined, thats they way a human-brain can catch fastest and most informations. And even than, it will miss probably 30% of the stated informations. And now you expect people to read hours of book pages in a newly started game.
Most of them i swear, they throw the game away, as soon as they land on Ancient Stone Chamber, because of the sh*tload not instant explained informations.

If people don't want to learn or read anything they should maybe not play MMORPGs.

Cmon, u still don´t get it? I bet they want to learn, and as soon as u do something, u automatically learn it, the musclememory, etc. But to read a Wiki on several pages, costs hours of effort and nerves. Just try to work 8 hours or more a day, if you ever did in your life, and than sit on your pc and try to learn a new game, which information is only available through text-sources, no spoken voice, no leading way to descripe.

I bet you throw the game away again, cause its to confusing from start on.

And not everybody is like you who can read 24/7 blunt texts without emotions and without sounds and than to turn into reality. 

If you think, MMORPG´s should stay old-time outdated and not modern anymore, than have good luck on the future of MMO´s. 

and with availability i clearly don´t mean google/youtube or any other outside-the-game-sh*t.. a good game has something like that implemented in its game, and not only in form of a fat wiki book, what nobody cares a crap for it..