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Install the Black Desert Launcher if the game doesn't start.

Install the Black Desert Launcher to start the game.

The launcher will appear if it's installed.
If it doesn't, try to run your downloaded launcher.

Install Guide

1 Run BlackDesert_Installer_NAEU.exe to install the Black Desert launcher.

2 Start the game once installation is complete.

Forums

UTC 3 : 7 May 16, 2024
CEST 5 : 7 May 16, 2024
PDT 20 : 7 May 15, 2024
EDT 23 : 7 May 15, 2024
#Community Support
"Cannot download the patch Client"
Mar 7, 2021, 18:16 (UTC)
2013 2
Last Edit : Mar 7, 2021, 18:16 (UTC)
# 1

I have now tried everything I know of to make this patch work. I have been unable to play the game since it transferred to Pearl abyss. I put in a ticket with support over a week ago now, and heard nothing back except they rec'd the ticket. I am seriously considering just quitting the game for good at this point. The exact message I get is:  "Cannot download the patch client. Restart the launcher with a stable internet connection or use the scanfiles function"  I have done all of this. My internet connection is hardwired - not wireless.  I also deleted the paz temp file as someone suggested.  Tried a fresh install on my C drive (it had been on my E drive) I flushed my dns, reset TCP/IP, and reset the winsock as well - NOTHING works. How do I resolve this - ?  

Last Edit : Mar 10, 2021, 21:16 (UTC)
# 2

Good luck, devs have completely ignored this issue, or havent resolved it yet, this will probably happen every update and you have to delete random pad/paz files, and rince and repeat, and replace and fail and error, every fucking week a new patch arrives, good luck! Black desert online.

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