Either fix it or delete it, but it doesn't collect stuff atm.
Also the support button should not be there.
Install the Black Desert Launcher if the game doesn't start.
The launcher will appear if it's installed.
If it doesn't, try to run your downloaded launcher.
1 Run BlackDesert_Installer_NAEU.exe to install the Black Desert launcher.
2 Start the game once installation is complete.
Either fix it or delete it, but it doesn't collect stuff atm.
Also the support button should not be there.