Title says it all. Just spent 1 hour going thru every possible menu.

I doesn't show up until level - 10? - I think.  Or 15?

eta: Yep, level 10. Last maintenance removed the restriction if at least one character has reached that level:

• Improved so that you can access the following features without level limitations if you have at least one character over Lv. 10 in your Family.
  
  • Chat window
  • Edit UI (and saving edits)
  • 3D minimap

Yea finally hit 10 and it popped up. Was almost about to rage quit 2 hrs into this game. Very frustrating for a game that deviates from all the typical key binds and stuff most MMO's use and get thrown into a game as a new player where it's impossible to communicate with anyone. Also I was trying out several classes to see what I wanted to play and having to sit thru that god awful new character tutorial every time.  Would have loved to find out I could have just spent 10min leveling up a toon to level 10 and enabling cut scenes skipping. Instead I white-knuckled thru it 6 times trying out different classes.

Just some tips. This game has a very frustrating and challening new player onboarding experience.

Maybe it's just me but it takes roughly 2 min 15 seconds to hit Level 10 following the questline as soon as you kill Grey wolfs and tree's that forces you 1 min into the questline.

Unless your just standing there it literally makes no sense.