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Install the Black Desert Launcher if the game doesn't start.

Install the Black Desert Launcher to start the game.

The launcher will appear if it's installed.
If it doesn't, try to run your downloaded launcher.

Install Guide

1 Run BlackDesert_Installer_NAEU.exe to install the Black Desert launcher.

2 Start the game once installation is complete.

Forums

UTC 22 : 18 May 17, 2024
CEST 0 : 18 May 18, 2024
PDT 15 : 18 May 17, 2024
EDT 18 : 18 May 17, 2024
Can't login into EU Servers
Jan 9, 2023, 16:53 (UTC)
428 3
Last Edit : Jan 9, 2023, 16:53 (UTC)
# 1

When the game launches and I press "Start" the only message I recieve is "Now processing" and then it hangs in there.
Anyone knows how to fix/ is there a problem?

Last Edit : Jan 9, 2023, 17:32 (UTC)
# 2

I had the same problem. I made a quick scan on my game's files and it got fixed. Did you try it?

Last Edit : Jan 9, 2023, 17:35 (UTC)
# 3

There are ongoing external issues with the EU servers, sadly. The GMs are working on fixing it.

Until then, here are two tips that seem to have helped some people get in again:

1. Set the launcher from EU to NA. Then back to EU again (Recommended by a GM)

2. Update your Graphics Drivers

(I dont know why these work, as I dont have that kind of tech knowledge. But they do seem to help some people so its worth trying)

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