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Install the Black Desert Launcher if the game doesn't start.

Install the Black Desert Launcher to start the game.

The launcher will appear if it's installed.
If it doesn't, try to run your downloaded launcher.

Install Guide

1 Run BlackDesert_Installer_NAEU.exe to install the Black Desert launcher.

2 Start the game once installation is complete.

Forums

UTC 21 : 0 May 6, 2024
CEST 23 : 0 May 6, 2024
PDT 14 : 0 May 6, 2024
EDT 17 : 0 May 6, 2024
Failed to apply the patch file. Restart the launcher with a stable internet connection or use the scan files function
Feb 10, 2023, 15:57 (UTC)
4682 41
1 2 3 4 5
Last Edit : Feb 10, 2023, 15:57 (UTC)
# 1

Help, I get this error... how to resolve it?

Last Edit : Feb 10, 2023, 16:05 (UTC)
# 2

Got the same error this morning, and the Download link is broken as well. 

Last Edit : Feb 10, 2023, 16:08 (UTC)
# 3

same, and it's really starting to piss me off when it says things like "use the scan files function"...you know, that function you have to actually have the launcher start so you can even use.

don't worry. PA will come back and says it's our fault and to reinstall the whole game......which I refuse to do, because some of us over here get charged extra when we go over our monthly alotted bandwidth.

Last Edit : Feb 10, 2023, 16:09 (UTC)
# 4

I have the same error

Last Edit : Feb 10, 2023, 16:10 (UTC)
# 5
On: Feb 10, 2023, 16:06 (UTC), Written by Hellfyre

same, and it's really starting to piss me off when it says things like "use the scan files function"...you know, that function you have to actually have the launcher start so you can even use.

don't worry. PA will come back and says it's our fault and to reinstall the whole game......which I refuse to do, because some of us over here get charged extra when we go over our monthly alotted bandwidth.

Download link is broken for me, but you could try reinstalling lmao I can't.  Rip BDO.

Last Edit : Feb 10, 2023, 16:20 (UTC)
# 6

Same error message for me.

Last Edit : Feb 10, 2023, 16:22 (UTC)
# 7

Same issues for me as well, as of this morning.  The log file (the only thing I could find with timestamp modified today) isn't very helpful (my successful launch of the game yesterday, and then today's unsuccessful attempt; subsequent attempts today have produced the same log block, so just including once for space):

update.log

2023-02-09 07:49:50 [HEADER ] ============================
2023-02-09 07:49:50 [HEADER ] Launcher Logger Initalize...
2023-02-09 07:49:50 [HEADER ] ============================
2023-02-09 07:49:50 [INFO ] Initial working directory : K:\MMO\BlackDesertOnline
2023-02-09 07:49:50 [INFO ] Current working directory available space : 184,320MB
2023-02-09 07:49:50 [INFO ] Current process : K:\MMO\BlackDesertOnline\BlackDesertLauncher.exe
2023-02-09 07:49:50 [INFO ] Current process file version : 23.1.31.1
2023-02-09 07:49:50 [INFO ] CDN URL : http://naeu-o-dn.playblackdesert.com/UploadData/
2023-02-09 07:49:50 [INFO ] LAUNCHER SSL SUPPORT
2023-02-09 07:49:50 [INFO ] Start patchPatcher()
2023-02-09 07:49:50 [INFO ] Start refreshPatcherVersionInfo
2023-02-09 07:49:50 [INFO ] End refreshPatcherVersionInfo : 0
2023-02-09 07:49:50 [INFO ] Start launchPatcher()
2023-02-09 07:49:50 [INFO ] setting Patcher
2023-02-09 07:49:50 [INFO ] excute Patcher
2023-02-09 07:49:50 [INFO ] Start Patcher : K:\MMO\BlackDesertOnline\BlackDesertPatcher32.pae
2023-02-09 07:49:50 [INFO ] createWebLauncher: https://launcher.naeu.playblackdesert.com/
2023-02-09 07:49:52 [INFO ] ---------------------------------------------
2023-02-09 07:49:52 [INFO ] cdn url : http://naeu-o-dn.playblackdesert.com/UploadData/
2023-02-09 07:49:53 [INFO ] PATCHER SSL SUPPORT
2023-02-09 07:49:53 [INFO ] checking launcher version
2023-02-09 07:49:53 [INFO ] Patch Addition files
2023-02-09 07:49:53 [INFO ] file updated: ads_version_tmp
2023-02-09 07:49:53 [INFO ] file updated: ads_files_tmp
2023-02-09 07:49:53 [INFO ] Only Version Check AdditionFiles
2023-02-09 07:49:53 [INFO ] Download Start AdditionFiles
2023-02-09 07:49:53 [INFO ] Download Complete AdditionFiles
2023-02-09 07:49:53 [INFO ] do patch
2023-02-09 07:49:53 [INFO ] downloading ssvi
2023-02-09 07:49:53 [INFO ] download completed - K:\MMO\BlackDesertOnline\patch_temp\ssvi
2023-02-09 07:49:53 [INFO ] latest version: 2130
2023-02-09 07:49:53 [INFO ] creating csvi
2023-02-09 07:49:53 [INFO ] client version: 2130
2023-02-09 07:49:53 [INFO ] up-to-date
2023-02-09 07:49:53 [INFO ] patch done
2023-02-09 07:50:01 [INFO ] ---------------------------------------------
2023-02-09 07:50:01 [INFO ] cdn url : http://naeu-o-dn.playblackdesert.com/UploadData/
2023-02-09 07:50:01 [INFO ] PATCHER SSL SUPPORT
2023-02-09 07:50:01 [INFO ] checking launcher version
2023-02-09 07:50:01 [INFO ] Patch Addition files
2023-02-09 07:50:01 [INFO ] file updated: ads_version_tmp
2023-02-09 07:50:01 [INFO ] file updated: ads_files_tmp
2023-02-09 07:50:01 [INFO ] Only Version Check AdditionFiles
2023-02-09 07:50:01 [INFO ] Download Start AdditionFiles
2023-02-09 07:50:01 [INFO ] Download Complete AdditionFiles
2023-02-09 07:50:02 [INFO ] do patch
2023-02-09 07:50:02 [INFO ] downloading ssvi
2023-02-09 07:50:02 [INFO ] download completed - K:\MMO\BlackDesertOnline\patch_temp\ssvi
2023-02-09 07:50:02 [INFO ] latest version: 2130
2023-02-09 07:50:02 [INFO ] creating csvi
2023-02-09 07:50:02 [INFO ] client version: 2130
2023-02-09 07:50:02 [INFO ] up-to-date
2023-02-09 07:50:02 [INFO ] patch done
2023-02-09 07:50:12 [INFO ] download completed - K:\MMO\BlackDesertOnline\patch_temp\ssvi
2023-02-09 07:50:12 [INFO ] creating csvi
2023-02-09 07:50:13 [INFO ] Start Game!

2023-02-10 10:52:10 [HEADER ] ============================
2023-02-10 10:52:10 [HEADER ] Launcher Logger Initalize...
2023-02-10 10:52:10 [HEADER ] ============================
2023-02-10 10:52:10 [INFO ] Initial working directory : K:\MMO\BlackDesertOnline
2023-02-10 10:52:10 [INFO ] Current working directory available space : 184,320MB
2023-02-10 10:52:10 [INFO ] Current process : K:\MMO\BlackDesertOnline\BlackDesertLauncher.exe
2023-02-10 10:52:10 [INFO ] Current process file version : 23.1.31.1
2023-02-10 10:52:10 [INFO ] CDN URL : http://naeu-o-dn.playblackdesert.com/UploadData/
2023-02-10 10:52:10 [INFO ] LAUNCHER SSL SUPPORT
2023-02-10 10:52:10 [INFO ] Start patchPatcher()
2023-02-10 10:52:10 [INFO ] Start refreshPatcherVersionInfo
2023-02-10 10:52:10 [ERROR ] Failed to apply the patch file. Restart the launcher with a stable internet connection or use the Scan Files function.
2023-02-10 10:54:37 [ERROR ] Failed to download patcher version information. : patcher_version

Nothing about that makes it obvious what's actually going wrong, to me :/  Any assistance with how to get this working would be appreciated.

Last Edit : Feb 10, 2023, 16:22 (UTC)
# 8

i just got same problem, and my friends had too, any solution?

Last Edit : Feb 10, 2023, 16:24 (UTC)
# 9

It's incredibly sad that I had to track it down in the official discord, but supposedly they are aware of the issue and are working on it.

Last Edit : Feb 10, 2023, 16:26 (UTC)
# 10

I am having the same problem...so can not get into the game

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