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Install the Black Desert Launcher if the game doesn't start.

Install the Black Desert Launcher to start the game.

The launcher will appear if it's installed.
If it doesn't, try to run your downloaded launcher.

Install Guide

1 Run BlackDesert_Installer_NAEU.exe to install the Black Desert launcher.

2 Start the game once installation is complete.

Forums

UTC 15 : 6 May 13, 2024
CEST 17 : 6 May 13, 2024
PDT 8 : 6 May 13, 2024
EDT 11 : 6 May 13, 2024
Failed to apply the patch file. Restart the launcher with a stable internet connection or use the scan files function
Feb 10, 2023, 15:57 (UTC)
4736 41
Last Edit : Feb 10, 2023, 16:51 (UTC)
# 21
On: Feb 10, 2023, 16:38 (UTC), Written by Havand

working!

Thanks for the update - working for me now, too!

Wonder what the issue actually was ... but at least it's functional now.

Edit - Looking at the log file, it's got a couple 404 errors in it now.  Guess it's failing-better as the current 'fix'?  Has these lines in the first and third download blocks (the middle one looks fine), for me:

2023-02-10 11:41:11 [ERROR ] failed to response : 404
2023-02-10 11:41:11 [ERROR ] failed to download service ini file
2023-02-10 11:41:11 [INFO ] failed download(service.ini - type(NA))

I am successfully in game now; sounds like there might have only been a brief window where it worked, but definitely don't want to quit out to test that theory ><

Last Edit : Feb 10, 2023, 16:46 (UTC)
# 22

Hello there,

i have the same issue.

We need some help from the wise and mighty BDO-Staff \o/

Kind regards

-Sai-

Lv Private
Saizaku
Last Edit : Feb 10, 2023, 16:51 (UTC)
# 23

premature, I am still seeing issues... but at least you don't get the dialog about failed to connect to the internet.

Edit:

Something is happening on the backend that is causing this... my guess is a patching server is TU

Last Edit : Feb 10, 2023, 16:51 (UTC)
# 24

This is awesome considering I uninstalled the game to try and troubleshoot the issue they caused.

Last Edit : Feb 10, 2023, 16:53 (UTC)
# 25

still not working for me ... :(((((( , i meen somthing changed, i can open luncher now but does nothing after, no patch  no start nothing

Last Edit : Feb 10, 2023, 16:58 (UTC)
# 26
On: Feb 10, 2023, 16:53 (UTC), Written by Takii

still not working for me ... :(((((( , i meen somthing changed, i can open luncher now but does nothing after, no patch  no start nothing

Yeah same, i can start the launcher but then nothing happens.

Last Edit : Feb 10, 2023, 16:59 (UTC)
# 27

On their official discord theres a post in the announcements section.
https://discord.com/channels/788194691484876800/789262284811272252

Last Edit : Feb 10, 2023, 17:02 (UTC)
# 28
Hello,
 
Our team is working to fix this issue with the launcher. We hope to have a solution very soon.
 
Kind regards.
Last Edit : Feb 10, 2023, 17:05 (UTC)
# 29
On: Feb 10, 2023, 16:59 (UTC), Written by AzureMist

On their official discord theres a post in the announcements section.
https://discord.com/channels/788194691484876800/789262284811272252

Thank you for sharing this with others that don't have access to discord!

Last Edit : Feb 10, 2023, 17:15 (UTC)
# 30

Same for me today. Thank God a took a look in here before starting to slash my computer in pieces lol.

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