Family Name: Fuliza
Region (NA/EU): EU
Suggestions/Comments: (Value pack is used as example for simplicity sake)
Update the value pack to the correct value of time that presents the max time being actually playable or freeze the continuous clock that countdown when the game is undergoing maintenance. At this current moment it is 30 days or 720 hours a month of time worth. However, in reality we only get 704 hours of value pack a month or 29,33 days worth of value out of it because of the forced maintenance that most of times last 4 hours at the time.So 4*4=16 hours a month. Now we take that number to a year and that is 192 hours or 8 days worth of value pack just vanished in air without being able to be played on. Another argument for it is that if you for some reason activate a value pack that is 7 days a hour or two after maintenance update and next week they need more time to update their servers/game, you lose those two hours that you have planned or not.
So short suggestion: Freeze timers on Value pack, blessing of kamasylve and old moon when maintenance is performed.
Let me be clear, i'm not talking about when we sleep or not play the game for days for whatever reason when the value pack or another pack is active. That is a user decision to activate it, not Pearl Abyss.
Also, it is silly/pitty feedback, I know but still something that popped in my mind for some reason and perhaps a time waste of a feedback.
Normally what a company would do it return the time lost back to the value pack or freeze the time of whatever subscription they use if they do a maintenance. It's weird that PA doesn't do this.
freeze the continuous clock that countdown when the game is undergoing maintenance.
Pretty sure that's already the case or at least used to be.
Should be easy to test with tomorrows maintenance.
I'm happy to share that the duration that would be consumed by maintenance for purchased buffs such as the Value Pack, Blessing of Kamasylve, and Secret Book of Old Moon are always refunded to our Adventurers before the end of maintenance on NAEU. (:
Kind Regards,
CM Corruption
In that case, i'm really sorries for the troubles caused and should have asked first instead.
Thank you for responding and clearing it up. Can i deleted or lock it?
Kind regards.
NisukaWish