Same here. Additionally i can't set my "Main Character" under "https://www.naeu.playblackdesert.com/en-US/Adventure/Profile"
since it only shows me 1 Character I have on NA, although I mainly play on EU.
Using the in-game coupon function is a way around this for now. I've just used it (in EU, not Steam) and it works.
Edit:
Also looks like EU has been yeeted off the forums. My Character is now showing as my lvl 56 NA toon I played once a few years ago! XD