#Community Support
"Your access has been denied" after maitenance
Mar 31, 2021, 14:10 (UTC)
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Last Edit :
Mar 31, 2021, 14:10 (UTC)
# 1
Hello,
I can't launch the game after closing it.
Launcher gives the error "Javascript alert - https://launcher.naeu.playblackdesert.com. Your access has been denied."
Or, error "Javascript alert - https://account.pearlabyss.com. Please try again later." sometimes.
I play from STEAM.
I was able to login just fine after maitenance but, had to close the game and this error started when I try to launch it again.
Already verified game files, restart PC, ...
Thanks for any help.
1
2
Lv 61
Malice_DR
Last Edit :
Mar 31, 2021, 14:18 (UTC)
# 2
Same pls fix
1
3
Lv 61
Lydia_OfLight
Last Edit :
Mar 31, 2021, 14:29 (UTC)
# 3
I am also having this very issue. I was able to login after the maintenance but it is no longer working after I disconnected.
Last Edit :
Mar 31, 2021, 14:30 (UTC)
# 4
Hi there ^^
Our team is aware of this issue, and we are trying to find a solution as soon as possible.
Apologies for the inconveniences this might be causing you.
Kind regards.
Last Edit :
Mar 31, 2021, 14:33 (UTC)
# 5
Am 31. Mrz 2021, 14:10 (UTC), von DragonRazer
Hello,
I can't launch the game after closing it.
Launcher gives the error "Javascript alert - https://launcher.naeu.playblackdesert.com. Your access has been denied."
Or, error "Javascript alert - https://account.pearlabyss.com. Please try again later." sometimes.
I play from STEAM.
I was able to login just fine after maitenance but, had to close the game and this error started when I try to launch it again.
Already verified game files, restart PC, ...
Thanks for any help.
Same behavior for me - Germany
Last Edit :
Mar 31, 2021, 15:20 (UTC)
# 6
Hi again ^^
This issue should have been fixed already.
Could you try to log in through Steam client again? :)
Kind regards.
Last Edit :
Mar 31, 2021, 15:55 (UTC)
# 7
On: Mar 31, 2021, 15:20 (UTC), Written by [CM]Cadry
Hi again ^^
This issue should have been fixed already.
Could you try to log in through Steam client again? :)
Kind regards.
Hi,
Its working now :)
Thanks.
1
2
Lv 61
Malice_DR
Last Edit :
Jun 23, 2022, 17:54 (UTC)
# 8
After yesterday's patch, I am still having this issue :(
0
1
Lv 60
Chronosage
Last Edit :
Jun 23, 2022, 17:55 (UTC)
# 9
me too- sweden
Last Edit :
Jun 23, 2022, 17:57 (UTC)
# 10
Same Problem Here - Portugal
0
1
Lv 61
Carniceiro
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