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Install Guide

1 Run BlackDesert_Installer_NAEU.exe to install the Black Desert launcher.

2 Start the game once installation is complete.

Forums

UTC 1 : 15 May 18, 2024
CEST 3 : 15 May 18, 2024
PDT 18 : 15 May 17, 2024
EDT 21 : 15 May 17, 2024
Crashed around 10 times since the latest updates
Dec 21, 2023, 15:59 (UTC)
874 29
Last Edit : Jan 1, 2024, 07:46 (UTC)
# 21

I am also having random crash issue. Seemed to start since recent patch and occur after I am in game  for several minutes. I have been training my dream horse and am simply doing loops on the Season servers betwen cities in full screen mode. The game will crash with no errors.

Currently running:
Win 11 Pro Version 23H2 (Build 22631.2861)
i9 13900K (Stock clocks)
RTX 4070 Ti 12 GB DDR6X (Stock clocks)
64GB DDR5 RAM
Samsung 990 Pro M.2 NVMe Drive

Last Edit : Jan 1, 2024, 11:06 (UTC)
# 22

Same, game just close at random. Get this 1 to 2 times a day now.

4 67
Lv Private
Valrosso
Last Edit : Jan 3, 2024, 15:31 (UTC)
# 23

I also encounter this from 1 to many times a day randomly, using alt+tab or switching chars or grinding, doing bosses ( this is the annoying part when boss near die, this happen and its bye bye reward), moving, fishing and so on... 

Lv Private
Xentra
Last Edit : Jan 5, 2024, 17:29 (UTC)
# 24

Same thing is happening to me, about 1-5 minutes into gameplay (and I didn't notice but it's even faster when traveling the map), the game will just close with no errors generated or anything.

I have already reinstalled the game, deleted all the folders related to the game, reinstalled, and still have the same issues

Edit:

I even removed the game and all folders, removed my graphics driver using DDU (in safe mode), reinstalled my graphics driver, rebooted, launched the game and still "crashed", no errors or anything generated.

Edit Edit:

So after doing all the above, the last thing I did was go into my bios, reset to the "optimized settings", reboot, went back into my bios and set my xmp profile (touched nothing else), reboot, boot into Windows, launched the game, and it's been running fine for about 20 mins now...we'll see how long it lasts

Note: the last thing I did was install the latest version of my bios (which I am now remembering is when the crashes started), and manually set the timings on my RAM because my PC seemed to run more stable...so just undid all that with the above, and went with all the defaults (minus setting my XMP profile)

Update: After doing all the of the above, I have not had a crash since, even ran the game AFK fishing overnight and still running fine. This probably won't be a solution for everyone but it worked for me.

13700k CPU

ROG Strix z690-E Gaming Motherboard

Corsair Dominator 64gb 5600mhz RAM

Asus Strix 4070 Ti

Corsair RM1000i PSU

WD SN850X 2TB NVME SSD

Last Edit : Jan 5, 2024, 17:22 (UTC)
# 25

My game keeps crashing... multiple times a day. If this keeps up I'm just going to give up and stop playing.

Last Edit : Jan 5, 2024, 17:45 (UTC)
# 26

I have also had my game crash over 15x in the last 24 hours. I have tried a fresh install with no luck.

I am wondering if the backend work that is being done for the central market is the cause.

Last Edit : Jan 5, 2024, 18:59 (UTC)
# 27

Add me to the list also! Sometimes takes 6 to 10 attempts to start the game. Most of the time it just crashes to desktop, and other times it gives me an "Authentication Failed" error message. I'm not using steam either so it cannot be them.

And of course I've done all the troubleshooting stuff like reboot, verify files, remove the cache, etc. Never had an issue until recently so it has to be something on the game's end.

Last Edit : Jan 7, 2024, 10:40 (UTC)
# 28

Can this client crashing PLEASE for the love of god be fixed. Can not even walk with my horse without crashing.

Last Edit : Jan 7, 2024, 12:29 (UTC)
# 29

Crashing while boss killing or riding horse.. maybe 5 times a day since last patch.

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