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Forums

UTC 1 : 55 May 15, 2024
CEST 3 : 55 May 15, 2024
PDT 18 : 55 May 14, 2024
EDT 21 : 55 May 14, 2024
Website: Incapsula robot protection broken
Jan 5, 2024, 15:37 (UTC)
1161 57
1 2 3 4 5 ... 6
Last Edit : Jan 6, 2024, 07:36 (UTC)
# 11

Holly crap ... why didnt i see this thread before.

I have same problems and was paranoid as hell thinking i am somehow infected with some malware.

Was rescanning my PC with everything i had searching for viruses and found abosolutely nothing.

Then i uninstalled everything i possibly could ... last thing was i thought it was because like a week ago i installed global lab client and connected there.

PA fix it asap please i am getting those pesky chapka prompts everytime i try to use website even before i log in. Doesnt matter what browser i use:

chrome

firefox

edge

Lv Private
Capio
Last Edit : Jan 6, 2024, 10:48 (UTC)
# 12

Thank god I have found my people I've been getting the same issue since two days ago. It's funny cause it only happens on my Wi-Fi but if I use my mobile data the captcha doesn't pop up. My data and Wi-Fi are by the same provider too. I made a ticket about it and everything they told me to do didn't work they also said no one else had reported the same issue. So please report it so they can look into it. 

Last Edit : Jan 6, 2024, 11:17 (UTC)
# 13

One example of a 'broken' render:


Lv Private
Doiportne
Last Edit : Jan 6, 2024, 12:56 (UTC)
# 14

This is happening to me as well, but only when using WiFi

Also, hilariously, their already crappy mobile app pops up with it too. I'm not playing the "I'm not a robot" game any more PA, fix the stupid thing so it remembers me.

If you dont, then you won't be getting any pearl sales from me, seeing as you clearly think I'm a robot.

Last Edit : Jan 6, 2024, 20:50 (UTC)
# 15

Getting tired of verifying this thing ingame. 

Last Edit : Jan 6, 2024, 21:15 (UTC)
# 16

Now I've got this error too.

No wifi and nothing changed till my first reply in this topic. No new IP, nothing installed/deleted, and not restarted. 

3 1210
Lv Private
Rohnjara
Last Edit : Jan 7, 2024, 01:22 (UTC)
# 17

I figured out that when i switch my internet connection (example: normal internet via router to mobile) i didnt get this capcha. So i think there are problems with some providers or so.

Tested it on differnt devices: Mobile, PC, laptop

My provider: Kabel Deutschland/Vodafone (Germany)

Last Edit : Jan 7, 2024, 10:38 (UTC)
# 18

Same shit, and no malwere to be found.

Last Edit : Jan 7, 2024, 16:05 (UTC)
# 19

This is not a 'support' item, this needs to go to the NA-EU 'webmaster', but I see no links for that. 

Does anyone know if any other regions are similarly affected?  

Were there any indications in patch notes anywhere that this was being added?

Has this captcha / web app firewall always existed but only recently started to malfunction?

Lv Private
Doiportne
Last Edit : Jan 7, 2024, 20:45 (UTC)
# 20

This from trying to upvote a forum post only a few minutes after completing the captcha:

Navigati

Navigating to any other page brings up the captcha again, and after competing it, can proceed.

Lv Private
Doiportne
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