Black Desert will begin in a moment.

Install the Black Desert Launcher if the game doesn't start.

Install the Black Desert Launcher to start the game.

The launcher will appear if it's installed.
If it doesn't, try to run your downloaded launcher.

Install Guide

1 Run BlackDesert_Installer_NAEU.exe to install the Black Desert launcher.

2 Start the game once installation is complete.

Forums

UTC 10 : 14 May 16, 2024
CEST 12 : 14 May 16, 2024
PDT 3 : 14 May 16, 2024
EDT 6 : 14 May 16, 2024
Very nice anti cheat guys very nice patch aswell
Jan 17, 2024, 13:44 (UTC)
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Last Edit : Jan 17, 2024, 15:59 (UTC)
# 31

Same

Last Edit : Jan 17, 2024, 16:08 (UTC)
# 32

Even if you will get past that screen you may get a crash on Server Selection. If you get past server selection and actually play game for a moment you will probably get crash on server swap.

Dear Pearl Abbys, if i don't get to the Guild Boss run you owe me like 1,3kk in silver.

Last Edit : Jan 17, 2024, 16:15 (UTC)
# 33
On: Jan 17, 2024, 15:57 (UTC), Written by JergsPlay

So probably it has something to do with EAC. Ppl say it helped after deleting this folder from the game files.
For me VPN helped.

My algorithm:

1) turn on vpn

2) lauch the game

WORKED

3) exit the game

4) turn off vpn

5) launch the game

logs ok now.

I used the free Proton vpn GMs suggested.

Same procedure here, works fine now. Used mullvad

Last Edit : Jan 17, 2024, 16:16 (UTC)
# 34
On: Jan 17, 2024, 14:54 (UTC), Written by Andaro

Hello there o/


If you are having trouble with now processing
Try the following

- Change dns to Google, Cloudflare, Quad9 or another of your choice

- flush your dns cache

- try a VPN (protonVPN is a free good choice)

if the problem persists, send a support ticket

or join us on the discord for troubleshoot brainstorming 

https://discord.com/channels/788194691484876800/1197171305296957440

To flush your DNS;

- Open the start menu and type CMD
- Open "Command Prompt"
- In the black box type "Ipconfig /flushdns"

To change your DNS;

- Open the start menu
- Go to Settings
- Go to "Network & Internet"
- Click on Ethernet on the left side
- Click "Change Adapter Settings"
- Select the Ethernet icon and right click, then select properties
- In the list on the Networking tab find "Internet Protocol V4" or along those lines, it'll have "TCP/IPv4", select this and hit properties

- Manually set your DNS on this page under "Use the following DNS server:"

Googles will be 8.8.8.8 or 8.8.4.4, Cloudflare 1.1.1.1 or Quad9 9.9.9.9

Just by looking on amount of people that have this problem I can say it's problem on your side... Not on player side.

Last Edit : Jan 17, 2024, 16:20 (UTC)
# 35

Try this (from Reddit, worked for me):

In the game folder delete Cache and EasyAntiCheat folders and launch the game.

Last Edit : Jan 17, 2024, 16:21 (UTC)
# 36
On: Jan 17, 2024, 14:54 (UTC), Written by Andaro

Hello there o/


If you are having trouble with now processing
Try the following

- Change dns to Google, Cloudflare, Quad9 or another of your choice

- flush your dns cache

- try a VPN (protonVPN is a free good choice)

if the problem persists, send a support ticket

or join us on the discord for troubleshoot brainstorming 

https://discord.com/channels/788194691484876800/1197171305296957440

To flush your DNS;

- Open the start menu and type CMD
- Open "Command Prompt"
- In the black box type "Ipconfig /flushdns"

To change your DNS;

- Open the start menu
- Go to Settings
- Go to "Network & Internet"
- Click on Ethernet on the left side
- Click "Change Adapter Settings"
- Select the Ethernet icon and right click, then select properties
- In the list on the Networking tab find "Internet Protocol V4" or along those lines, it'll have "TCP/IPv4", select this and hit properties

- Manually set your DNS on this page under "Use the following DNS server:"

Googles will be 8.8.8.8 or 8.8.4.4, Cloudflare 1.1.1.1 or Quad9 9.9.9.9

You just look at this and you know it's not worth it. If devs expect from players do stuff like this that mean the fault is their not players and fix suppose to be done like 3 hours ago.
But this is good! We will see how many people drop today this game for good because of incompetence from PA.

Last Edit : Jan 17, 2024, 16:29 (UTC)
# 37
On: Jan 17, 2024, 16:20 (UTC), Written by Dahlaine

Try this (from Reddit, worked for me):

In the game folder delete Cache and EasyAntiCheat folders and launch the game.

Update: on second character change game crashed and failed to connect. I deleted cache and then again it worked.

It seems that the game caches some information that is outdated.

Last Edit : Jan 17, 2024, 16:39 (UTC)
# 38

Embarrassing, if the pearl store did not work - the reaction would be express. But when the topic is about problems with the launch of the game / lying on the side of Pearl Abbys/ - there is a telling silence.

Last Edit : Jan 17, 2024, 16:47 (UTC)
# 39

If I Delete "Cache" folder from game directory
and "UserCache" / "Temp" folders from documents directory.

I can login and get ingame, but i can't change server or character, the game just crashes. And i need to repeat the process again.

Using Cloudflare Warp i can play normally, but the ping is higher and i'm getting lag spikes.

Can i get 1 week of "nothing happened and everything works" for once?

Last Edit : Jan 17, 2024, 17:04 (UTC)
# 40

Same here.

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