Black Desert will begin in a moment.

Install the Black Desert Launcher if the game doesn't start.

Install the Black Desert Launcher to start the game.

The launcher will appear if it's installed.
If it doesn't, try to run your downloaded launcher.

Install Guide

1 Run BlackDesert_Installer_NAEU.exe to install the Black Desert launcher.

2 Start the game once installation is complete.

Forums

UTC 16 : 30 May 16, 2024
CEST 18 : 30 May 16, 2024
PDT 9 : 30 May 16, 2024
EDT 12 : 30 May 16, 2024
Very nice anti cheat guys very nice patch aswell
Jan 17, 2024, 13:44 (UTC)
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Last Edit : Jan 17, 2024, 22:07 (UTC)
# 81
On: Jan 17, 2024, 22:00 (UTC), Written by Andaro

As some have stated, using a VPN is not the solution.

Please note, it was not stated to be one.

It was a suggestion of a workaround at the beginning of the problem, to determine if it were network related or something as and as a troubleshoot, it's a quick "test", from those of us in the community.

For some it may have solved their issue in the immediate moment, but does resolve whatever issue there is.

So I do apologize if that fueled a fire in folks Hope Burner <3

That said, the staff *are* aware and working on the problem.

Link to current update

https://discord.com/channels/788194691484876800/789262284811272252/1197284313222369331

Happy to hear that! Hopefully the issue will be resolved soon. A clear communication is always welcomed. Thanks a lot and keep us posted.

Last Edit : Jan 18, 2024, 01:58 (UTC)
# 82

Not to necro this specific issue but it seems like the patching process itself is having a ton of issues. I had a corrupted file error during patching and file scan did nothing. I'm having to completely reinstall the game now.

Last Edit : Jan 18, 2024, 09:54 (UTC)
# 83

Have to say they handled this one pretty fast. Someone please close the topic.

Last Edit : Jan 18, 2024, 10:42 (UTC)
# 84
On: Jan 18, 2024, 09:54 (UTC), Written by Alamons

Have to say they handled this one pretty fast. Someone please close the topic.

Id argue if you can say that 20h is fast in situation when big portion of your paying consuments cant access product at all.

Last Edit : Jan 20, 2024, 13:36 (UTC)
# 85

Not quite the same, but after starting the game from the NAEU PA launcher it 99% of the time just doesn't load anything. The scholar artwork shows up, but the bar below it is no longer thick and blue, but thin and white and almost every time I try, the bar remains white and doesn't fill in black as if it's loading. It doesn't load. It does nothing. It just sits there until I close it with Task Manager and try again. And again. And again.

I wouldn't be surprised if it's got something to do with the new anti cheat... I was happy at first because EAC very often doesn't like me playing Genshin at the same time, but this is just stupid. I can't even play the game now. And if it's not because of the AC, then the last update itself simply broke something.

It seems to work after a restart but then stops working again after closing or crashing. I am not going to restart my whole PC every time BDO decides to crash on character switch.

Last Edit : Jan 20, 2024, 16:46 (UTC)
# 86

I sent my logfile for xingcode this was the replay they sent me
This is an automated response from Wellbia Co., Ltd.
Hmm, seems like you have some troubleshooting issues with your game!
We’re sorry for your inconvenience.
Your xigncode.log sent to us has detected a third party program as the
following;
C:\Program Files (x86)\Lexmark 2600 Series\PdfLib.dll

Pure clown world you got going on PA when the printer driver for a pc is causing that.
 You need to remove this software if its triggering on the hardware on someones system, whats next windows 11 triggers it? 

Should I report this to my AV provider so they list that software as a virus lmao

Last Edit : Jan 20, 2024, 22:12 (UTC)
# 87

They completely destroyed BDO right now. Go find new game guys.

This was deleted by the writer.
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