I've restarted the client but the game won't launch.
Tried restarting your PC? If that does not help, please send a ticket.
Install the Black Desert Launcher if the game doesn't start.
The launcher will appear if it's installed.
If it doesn't, try to run your downloaded launcher.
1 Run BlackDesert_Installer_NAEU.exe to install the Black Desert launcher.
2 Start the game once installation is complete.
I've restarted the client but the game won't launch.
Tried restarting your PC? If that does not help, please send a ticket.