Black Desert will begin in a moment.

Install the Black Desert Launcher if the game doesn't start.

Install the Black Desert Launcher to start the game.

The launcher will appear if it's installed.
If it doesn't, try to run your downloaded launcher.

Install Guide

1 Run BlackDesert_Installer_NAEU.exe to install the Black Desert launcher.

2 Start the game once installation is complete.


UTC 16 : 34 Jun 25, 2024
CEST 18 : 34 Jun 25, 2024
PDT 9 : 34 Jun 25, 2024
EDT 12 : 34 Jun 25, 2024
Now Processing -> Failed to Connect
May 16, 2024, 22:29 (UTC)
918 4
Last Edit : May 16, 2024, 22:29 (UTC)
# 1


As written in the title yesterday i was able to start the game without any problem but today every time i try to click on start game i see the Now Processing pop up, then Failed to connect and the game close by itself.

I saw that other players had the same issue so followning different forum and video i have already tried a couple of suggested solution but none is working, i have already tried:

- Deleting AntiCheat Folder

- Deleting Chache

- Change Region

- Scan Files

- Unistall/Re-Install

- Different Command propt to reset dns etc.

- Try to start the game many times in a row

I don't know what else can i try

Last Edit : May 17, 2024, 07:18 (UTC)
# 2

Hi there, do you have a VPN? Try either using one (e.g. ProtonVPN for free if you do not have one), or disabling the one you are using, just to check if the connection may have been at fault.

Last Edit : May 17, 2024, 23:01 (UTC)
# 3

Thank you. with the VPN it Works but i do not understand what has changed in the connection between 2 days ago and yesterday.

Considering also that without the VPN i'm still able to play with all the other online games i have installed on my PC without any problem


Thank you again

Last Edit : May 17, 2024, 23:54 (UTC)
# 4

It can happen sometimes that certain nodes on the network routing towards the server are experiencing issues, which stops you from connecting correctly. You can usually imagine it like a traffic jam, where a road is congested and you simply cannot pass through.

VPNs can solve this by basically taking another route. Generally, these issues will be fixed within a few days, so just keep trying to connect without the VPN, and it should soon be possible again without problem.


Bug Reports

Use this forum section to report bugs during your adventures.

Search results will display posts in increments of 10,000.

We use cookies, with your consent, to customize content and advertising.
More information