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Install the Black Desert Launcher if the game doesn't start.

Install the Black Desert Launcher to start the game.

The launcher will appear if it's installed.
If it doesn't, try to run your downloaded launcher.

Install Guide

1 Run BlackDesert_Installer_NAEU.exe to install the Black Desert launcher.

2 Start the game once installation is complete.

Forums

UTC 18 : 3 May 26, 2024
CEST 20 : 3 May 26, 2024
PDT 11 : 3 May 26, 2024
EDT 14 : 3 May 26, 2024
#Community Support
How Do I Change...
Apr 26, 2021, 23:58 (UTC)
915 9
Last Edit : Apr 26, 2021, 23:58 (UTC)
# 1

So I have been playing this game for a few years but had not played in a year. I got a new computer and decided to re-DL the game only to find it had been taken over by Pearl Abyss. That's cool! So I was still able to transfer all my characters and everything... Well, my husband decided to make an accnt and check it out. When he first logged on, they asked him the best navigational style and if he wanted the Remastered version. I did not get those options and I'm assuming it's because I did the transfer. Does anyone know if I can re-select these options somehow? I would like to change the navigation and remastered options!

Last Edit : Apr 27, 2021, 00:03 (UTC)
# 2

I just want to know how you transfered? I cant access my old account and have tried everything i can do get it.

Last Edit : Apr 27, 2021, 00:05 (UTC)
# 3
On: Apr 27, 2021, 00:03 (UTC), Written by PunkCharming

I just want to know how you transfered? I cant access my old account and have tried everything i can do get it.

You have to go back to the original Kaokao website. It walks you through the whole process.

Last Edit : Apr 27, 2021, 00:06 (UTC)
# 4

Click "Account Transfer" https://www.blackdesertonline.com/

Last Edit : Apr 27, 2021, 02:26 (UTC)
# 5

You can setup navigation and display in settings at any moment.

Last Edit : Apr 27, 2021, 05:02 (UTC)
# 6
On: Apr 26, 2021, 23:58 (UTC), Written by Zoiarra

So I have been playing this game for a few years but had not played in a year. I got a new computer and decided to re-DL the game only to find it had been taken over by Pearl Abyss. That's cool! So I was still able to transfer all my characters and everything... Well, my husband decided to make an accnt and check it out. When he first logged on, they asked him the best navigational style and if he wanted the Remastered version. I did not get those options and I'm assuming it's because I did the transfer. Does anyone know if I can re-select these options somehow? I would like to change the navigation and remastered options!

After reading this no wonder PA ticket system is swamped.

Last Edit : Apr 27, 2021, 22:28 (UTC)
# 7
 

Ok. Thanks for not being helpful at all.

Last Edit : Apr 28, 2021, 17:31 (UTC)
# 8
On: Apr 26, 2021, 23:58 (UTC), Written by Zoiarra

So I have been playing this game for a few years but had not played in a year. I got a new computer and decided to re-DL the game only to find it had been taken over by Pearl Abyss. That's cool! So I was still able to transfer all my characters and everything... Well, my husband decided to make an accnt and check it out. When he first logged on, they asked him the best navigational style and if he wanted the Remastered version. I did not get those options and I'm assuming it's because I did the transfer. Does anyone know if I can re-select these options somehow? I would like to change the navigation and remastered options!

 

These are simply game client settings found within the settings menu.   Your husband got a cute little popup regarding these because he has a brand new account and there were many tweaks and tidbits added to "fresh starting accounts" over the years.

 

Press ESC to call up the system menu, and then Settings button

4 129
Lv Private
Andaro
Last Edit : Apr 28, 2021, 21:40 (UTC)
# 9
On: Apr 28, 2021, 17:31 (UTC), Written by Andaro

 

These are simply game client settings found within the settings menu.   Your husband got a cute little popup regarding these because he has a brand new account and there were many tweaks and tidbits added to "fresh starting accounts" over the years.

 

Press ESC to call up the system menu, and then Settings button

Thank you! I appreciate your response. I figured it out while messing around with the settings. There are a ton of settings options!

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