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Install Guide

1 Run BlackDesert_Installer_NAEU.exe to install the Black Desert launcher.

2 Start the game once installation is complete.

Forums

UTC 3 : 12 May 18, 2024
CEST 5 : 12 May 18, 2024
PDT 20 : 12 May 17, 2024
EDT 23 : 12 May 17, 2024
#Community Support
Unable to load web content in-game
May 4, 2021, 16:55 (UTC)
898 2
Last Edit : May 4, 2021, 16:55 (UTC)
# 1

Hi, I have not been able to load any web content in-game: black spirit adventure, guild rankings list, notices, pearl shop promo, etc don't load for me. It's just a blank window. This has been a problem for a couple weeks now. I was suggested to adjust settings with my antivirus but I don't believe it is a problem as it already has exceptions for BDO and I have been using it fine for a few months now with no problems. Just to make sure, I did change some settings around and even turned off my antivirus temporarily but nothing worked so far. Is anyone else experiencing this, or knows how to fix it?

Last Edit : May 13, 2021, 13:22 (UTC)
# 2

I have this every now and then but I have no idea why. Sometimes BSA works, sometimes it doesn't. Events don't show up at all, but pearl shop works so it's very random.

I haven't changed my settings for ages so I don't think it's a settings issue tbh. More like bad connection like the time-outs you get when overnight training horses :/ 

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