Q. What’s so special about season content?

Compared to normal characters outside season, you can level up both your season character and its equipment (gear) at a much faster rate.

Q. What happens to my season character when I graduate?

Once you graduate from a season, your season character can continue to be permanently played in the normal servers. Season characters do not disappear.

Q. I have an existing character, would it be helpful to create a new character for the season?

In short, yes.
In Black Desert, there are many advantages that can be gained by having various characters within a family, such as a greater energy pool.
You can also share locations and equipment between two characters in the same family through the Tag Characters feature.

In addition, the season is an opportunity to obtain good rewards and buffs that can benefit existing Adventurers as well.

Q. Can I create multiple season characters?

You can only have one active season character. After deleting an existing season character, you can create a new season character again.
However, keep in mind that if you delete a season character, all information and items possessed by the deleted character will be permanently gone, so please choose carefully (Except the Season pass which will stay at the same progress where you left it).

Q. Can I play season characters only on the season server?

Seasonal characters can also be played on regular servers.
However, please note that you can obtain Tuvala equipment enhancement materials such as Time-filled Black Stones only in the season servers.

Q. When do I get a new Season Character Ticket?

Season character tickets are issued periodically and can be obtained when logging in.
• The first ticket was delivered after the September 20 (Wed) maintenance.

• The second ticket was delivered after the December 20 (Wed) maintenance.

You will be able to check the number of tickets you have accumulated in the character creation window.

You can have up to 5 season character tickets per family, however, there can only be one season character active. You can create additional season characters after graduating the active one first.

Q. I wish to level my season character faster. 

If you open up the Pearl Shop (hotkey: F3) and look at “Black Spirit’s Pick” → “Silver Event Items,” you can find and purchase the [Event] Combat & Skill EXP 530% Scroll (60 min) to add some speed to your leveling experience.
We recommend using these scrolls in monster zones from Lv. 50 or higher.

Q. I wish to change my season character.

You can delete your season character and create an entirely new one.
Please be aware that if you delete your season character, all of their items including gear and Season pass rewards will be deleted as well, and cannot be recovered.

Season pass rewards can only be claimed by your active season character, and you will not be able to reclaim them with an entirely new season character after having claimed them before on a deleted season character.
 
Therefore, take care to move all of your items into a town storage before proceeding to delete any character.

Additionally, you do not have to worry about your existing season character tickets. While they’re needed to create a season character, they’re only consumed when graduating said character. As such, deleting season characters does not affect the number of available tickets you have.

Also, keep in mind that when deleting your character the Season pass won't be reseted and you will start where you left it with your deleted character.

Q. Can I convert an existing character to a season character?

No. You will need to create a new character with a season character ticket to enjoy seasonal benefits.

Q. What are the goals in a season server?

1. Create a season character.
2. Level up through the main questline.
3. Reach Lv. 56 and complete the Awakening & Succession questlines.
4. Grow strong with the Naru gear, enhance them to PEN (V) grade, convert them to Tuvala gear, then enhance these to PEN (V) grade as well.

5. Complete the Season pass.
6. Explore the rest of the world of Black Desert as you see fit.

You can also engage in a variety of Life Skill contents such as fishing, farming, and cooking, all on the season server.

Q. I completed a Season pass challenge, but I can't claim my reward.

Season pass challenges must be claimed sequentially, starting with the topmost challenge in order to receive subsequent rewards.

Therefore, please collect the rewards for the previously completed challenges first.

Q. What’s the “simplified” main questline?

Adventurers who have already completed the main questline all the way up to Mediah on a previous character and completed the pet reward quest [Pet] Bareeds' Junaid, can opt to skip the main questline via this system. It is heavily focused on leveling your season character but also grants rewards similar to those from completing the main questline up to Mediah.

The simplified questline is available only for season characters and requires you to complete the main questline up until meeting with Alustin, the resident alchemist of Velia.
New Adventurers who have yet to complete the Mediah main questline cannot choose the simplified questline.

Q. I already chose the main questline. Can I switch to the simplified questline instead? / I’m currently doing the simplified questline. Can I switch to the main questline instead?

Unfortunately, once you’ve chosen to proceed with either the main or simplified questlines by the end of Balenos’ main questline, you cannot make the switch to the other.
The simplified questline will unlock Valencia’s main questline once you reach Lv. 56.

Q. Where do I get the season weekly quests?

You can check the weekly quests of the season server from the Quest window (hotkey: O) → Recurring → [Season Weekly] Stronger Tuvala Gear.

You can check the quests for each monster zone, and select one of them.
(Once you complete one quest from this list, other quests will become unavailable until the weekly reset. This quest weekly reset is on Thursday at 00:00 UTC.)

Q. Is it better to graduate early? 

As soon as you’ve completed the Season pass challenges and claimed all the rewards from the window, you can graduate your season character.

Monster zones on the season servers drop seasonal materials such as Time-filled Black Stones in addition to the normal loot tables, and once you’ve enhanced all of your Tuvala gear up to PEN (V) grade, you can exchange the remaining materials for other valuable items.
 
Thus, some Adventurers will postpone their seasonal graduation to squeeze every ounce of silver they can earn from these monster zones, while other Adventurers will seek to graduate as soon as they possibly can in order to quickly continue with guaranteed PEN (V) accessory and/or boss gear questlines to further strengthen their characters.
 
If you’re still uncertain about when exactly you should graduate, we recommend that you continue to gather silver on the season server before you come to a decision.

Q.  I want to graduate, but it does not let me.

Until you claim all the rewards from the Season pass, you cannot graduate from the season.

Q. When can I redeem my special season reward?

You’ll be able to claim your special season reward after your season character reaches Lv. 10 or higher, and completes the corresponding Season pass challenge which rewards the “Season Special Gift Exchange Coupon.”
 
You will need the “Season Special Gift Exchange Coupon” to claim your seasonal reward, and you can also pick rewards from past seasons you’ve yet to claim (only one per season character).

Please note that the season special gift exchange coupon is not a physical item, but something added directly to Fughar’s special season reward interface once acquired.

Q. I’ve graduated from the season server. What now?

Once you’ve graduated from the season server, you can continue to experience the variety of content offered in the world of Black Desert and claim rewards for doing so through the “Progression Pass.”
If you wish to obtain even stronger gear, you can try your hand with the “Guaranteed PEN (V) Boss Gear” and/or “Guaranteed PEN (V) Accessory” questlines.

Please check the [Guaranteed PEN (V) Boss Gear] and [Guaranteed PEN (V) Accessory] pages for more information on the latter two features.

Q. What is Fughar's Letter of Encouragement? Where is it used? Can I exchange it for a reward somewhere?

The item that can be exchanged for a special season gift is the Season Special Gift Exchange Coupon item. Fughar’s Letter of Encouragement is simply a letter congratulating the Adventurer on graduating from the season server, with no practical use, so you can keep it or delete it.
You might confuse the two, as they share the same icon!

Q. Can I create a new season character after graduation?

You are free to create a new season character after graduation, as long as you have a season character ticket. If you do not have any active, you will need to wait until the next ticket release.

Q. If I graduate on one character, and then immediately create another season character, do I get another Season pass with all the rewards?

Yes!  Every season character you create will be able to progress through the season journey and collect the rewards.

Q. Do the season seal rewards refresh with a new season character?

No. Rewards marked "Once per Family" are only able to be obtained once.

Q. I read something about a timepiece. Can I still get a Fughar's Timepiece?

With the new Tag system, Fughar's Timepiece has been removed and cannot be obtained anymore.

The new Tag system allows you to gain EXP with 2 different characters at the same time. Please, keep in mind that this system only works with normal characters that are not part of the season system.

Note that if an Adventurer still has a Fughar's Timepiece from the Summer Season, this item will be deleted during the regular maintenance on December 20, 2023 (Wed)

Q. I have returned to the game after a long time, and I am still in the season. Is it possible to restart the season?

If you wish to start a new season, such as when returning after a long break, you can use the Quit Season function in the Season Pass.

Quitting the season consumes 1 Season Character Ticket and only Tuvala gear will be converted into normal gear when quitting the season (all other seasonal items will be deleted as well).

Quitting the season removes access to the Season Server, Season Pass rewards, Season content, challenges, and progress event rewards.

Q. I heard I could obtain PEN (V) boss gear and accessories. Where can I find them?

You can proceed with the “Guaranteed PEN (V) Boss Gear” and “Guaranteed PEN (V) Accessory” questlines after graduating from the season server.
The “Guaranteed PEN (V) Boss Gear” questline requires you to have TET (IV) Tuvala gear from the season servers.

Please check the [Guaranteed PEN (V) Boss Gear] and [Guaranteed PEN (V) Accessory] pages for more information on the latter two features.

Q.  If I enhance multiple sets of Tuvala gear, can I equip them with different characters?

Once your season character has graduated and has been converted into a normal character, you will see that only one full set of Tuvala gear per gear slot (two for earrings and rings) has been converted to be usable by your now normal character. All other Tuvala equipment pieces you may had are automatically deleted.

Remember, the Tuvala gear with the highest enhancement grade will be converted for each slot (2 for earrings and rings).

Also keep in mind that Tuvala gear cannot be enhanced outside the season, so make sure to enhance the gear to its maximum level before graduating.